This research presents the development of a critical success factor matrix for increasing positive user experience of hotel websites based upon user ratings. Firstly, a number of critical success factors for web usability have been identified through the initial literature review. Secondly, hotel websites were surveyed in terms of critical success factors identified through the literature revie...

The competition of e-commerce in Indonesia makes domestic and foreign companies plan strategies to win the competition. Customer’s loyalty is an important factor lead This research focuses on how much influence website quality customer’s loyalty. study also finds out which has most with satisfaction as a mediating factor. Factors that were analysed using WebQual4.0 method consists three dimensi...

This research presents the development of a critical success factor matrix for increasing positive user experience of hotel websites based upon user ratings. Firstly, a number of critical success factors for web usability have been identified through the initial literature review. Secondly, hotel websites were surveyed in terms of critical success factors identified through the literature revie...

Fingerprint-based authentication has been successfully adopted in a wide range of applications, including law enforcement and immigration, due to its numerous advantages over traditional password-based authentication. Despite the usability accuracy this technology, some significant concerns still exist, which can potentially hinder further adoption. For instance, fingerprint is permanently asso...

The usability is acknowledged as an key eminence aspect of any website. The quality assurance of a website depends on automation testing tools that decreased the cost and increases the efficiency. The usability testing tools are used to determine the usability of websites and their effectiveness. The performance of a website can be a critical factor to its success. It depends on the major facto...

The aim of this research intends to investigate Taiwanese egovernment websites with regards Accessibility and Usability. automated WAVE tool Nielsen’s 10 Heurestic Principle based surveys foreign users the English were used test Usability respectively. study found poor results that unanimous across board for total just over 100 errors was best performing website. proves further investigation is...

This study aimed to refine and validate a Mechatronic System Usability Evaluation (MSUE) questionnaire. A total of 626 users were selected using random sampling, from the area West Thessaloniki, Greece. The validity questionnaire tested with content construction method. reliability MSUE instrument test-retest internal consistency As result factor analysis, scale remained at 25 items across five...

In this work, we will develop a methodology based on the quality of the interaction between users and custom-made software products, aiming at the determination of the degree of users’ satisfaction, that is, the usability. This approach is divided into four parts: First we will define the criterions to be used in the evaluation of the quality of software products. After these criterions have be...