In the modern global economy, companies are facing ever-increasing challenges for short time-to-market to enter into the market early, for reduced time-to-volume to occupy the market quickly, and for decreased time-to-profit to get return from market shortly. Product lifecycle management (PLM) is recognized as one of the key leading technologies to facilitate companies to overcome these challen...

a r t i c l e i n f o This study investigated the influence of the completeness of CRM relational information processes on customer-based relational performance and profit performance. In addition, interaction orientation and CRM readiness were adopted as moderators on the relationship between CRM relational information processes and customer-based performance. Both qualitative and quantitative...

The process of defining and understanding knowledge is directly concerned with creating, storing and sharing the knowledge at various levels within the organization. With a strong and established theoretical base on the theory of knowledge, this paper presents a model that describes and interconnects knowledge processes to reflect the production and revenue of an organization. The model leads t...

The article depicts the role of Variable Message Signs in traffic management systems. VMSs play a big role in improving the traffic safety, as they are an important source of information for the driver, thanks to their clarity and legibility. The fulfilment of formal and legal requirements regarding the VMS is an important aspect of their implementation. The article describes the principles of ...

Time-to-market and insufficient initial requirements are two major challenges that make requirement engineering for market-driven software projects different from bespoke software projects. These challenges can be resolved by using agile methods for market-driven software development as agile methods put emphasis on a dynamic approach for requirement engineering which work closely with an itera...

In our experience, corporate eLearning initiatives are often being implemented with too little consideration of organizational issues, such as corporate strategy. As a result, potential benefits of eLearning as a tool for creating organizational competencies are usually not realized to a full extent. Thus, the focus of the present paper is on integrating eLearning and strategic knowledge manage...

This paper builds on recent work on measuring and evaluating environmental performance of a process using statistical process control (SPC) techniques. We propose the CUSUM chart as a tool to monitor emissions data so that abnormal changes can be detected in a timely manner, and we propose using process capability indices to evaluate environmental performance in terms of the risk of non-complia...