An experiment with the nonassociative algebra program Albert led to the discovery of the following surprising theorem. Let G be a groupoid satisfying the identity (xy)z = y(zx). Then for products in G involving at least ve elements, all factors commute and associate. A corollary is that any semiprime ring satisfying this identity must be commutative and associative, generalizing a known result ...

For many large scale companies, especially those operating in future deregulation markets, Customer Relationship Management (CRM) is becoming an increasingly important business success factor. After a short introduction to issues in Customer Relationship Management, this paper highlights facets and experiences from a CRM project, describes our view of the role of Data Warehousing for CRM purpos...

T paper shows that corporate social responsibility (CSR) and firm value are positively related for firms with high customer awareness, as proxied by advertising expenditures. For firms with low customer awareness, the relation is either negative or insignificant. In addition, we find that the effect of awareness on the CSR–value relation is reversed for firms with a poor prior reputation as cor...

It is becoming increasingly apparent from the literature that marketers need to consider customer-level information when they generate a marketing strategy for the firm. In this article, the authors develop a customerfocused framework that uses a marketing strategy with an overall objective of maximized financial performance. This strategy is driven by seven customer-level marketing tactics and...

Multivariate Poisson approximation of the length spectrum of random surfaces is studied by means of the Chen-Stein method. This approach delivers simple and explicit error bounds in Poisson limit theorems. They are used to prove that Poisson approximation applies to curves of length up to order o(log log g) with g being the genus of the surface.

In this paper we shall define the analytic continuation of the multiple polylogarithms by using Chen’s theory of iterated path integrals and compute the monodromy of all multiple logarithms explicitly.

In this paper an automatic word stress assessment system is proposed based on a top-to-bottom scheme. The method presented is text and language independent. The utterance pronounced by the student is directly compared with a reference one. The trend similarity of F0 and energy contours are compared frame-byframe by using DTW alignment. The stress assessment evaluation system gives an EER equal ...

This paper presents a project management model for customer relationship management projects for the financial service industry. Key findings from a survey of both financial institutes and software vendors are then presented. It is suggested that a good communication management can increase the success rate of CRM projects. The other important areas are scope management, quality management, tim...

Relation Extraction: from Ontological Smoothing to Temporal Correspondence