This study examines the formation of consumer loyalty in the context of online games. The test results indicate that both satisfaction and commitment positively influence loyalty. Virtual power status, relational interacting behavior, incentive utility, and feature enhancement positively influence satisfaction, while power status, relational interacting behavior, and incentive utility also posi...

We show how labour market restrictions, such as firing costs, and bail-outs may arise as useful institutions to support investment in specific human capital. The specificity of human capital is determined endogenously. While specific human capital is more productive than the general human capital, it cannot be reallocated across industries. Accordingly, the optimal fraction of individuals with ...

It is acknowledged that social capital plays an important role in the growth of entrepreneurial firms. However, few studies have examined the contribution and function of social capital networks that contain structural holes (heterogeneous networks) in emerging economies. It is not clear how trustworthiness and behavioural commitment impact on effectiveness of these networks in obtaining resour...

Social Network Service (SNS) has secured lots of users, and its scale and social influence are getting bigger and more powerful. At the same time, however, phenomena that cause social disruption also have increased with spreading false rumors on SNS and posting abusive comments. In order to resolve these negative phenomena, the research inquires into the citizenship behavior of SNS users and ex...

Based on an in-depth case study, this article studies a collaborative IT project (one IT service vendor and three clients) involving intensive knowledge integration activity. It explains how social capital (e.g. relational, cognitive, structural), absorptive capacity (e.g. exploratory, exploitative, transformative) interact with each other with the support of organizational culture (e.g. collec...

Organization scholars have highlighted the value of relationships in fostering effective exchange, suggesting that repeated exchange creates a relational asset with latent value derived from elevated social connections, norms, and simple expectations of exchange continuity. Yet the empirical evidence supporting such claims remains largely indirect. As a consequence, few studies have been able t...

the rapid changes in sport industry urge sport investors and entrepreneurs to adopt creative and innovative approaches. in this situation, intellectual property is among the most important organizational assets and the potential success of an organization is rooted in their intellectual capabilities. on the other hand, relying on innovation, small businesses are seeking to improve their perform...

This paper explored the multiple relationships between intellectual capital (IC) and knowledge management (KM) in an Iranian university. For intellectual capital, three components were studied including: relational capital, structural capital and human capital. For knowledge management, five processes were considered, namely creation, acquisition, codification, sharing and application. The rela...