this paper examined disagreement in two sets of data in the context of service encounters: problem-solving interactions (doctor-patient communication) and purchase-oriented encounters (pharmacies) from a cross-cultural perspective (spanish-british english). we proposed assertiveness, a term that refers to both socio-psychological and linguistic features of communication, as a concept that may h...

The present research studies the association between traits, values, and life satisfaction. While values should influence the direction of an individual's goals and behavior, his/her traits impact effort-expenditure, efficiency, and persistence in goal-pursuit. We apply the framework of the "Big Two" of agency and communion (Bakan, 1966) for distinguishing the content of values and traits. Whil...

Objectives: Sexual dysfunction is a major health problem and orgasmic one of the common sexual complaints reported by women. The aim this study was to determine effect assertiveness-focused cognitive-behavioral group therapy (CBGT) on women’s orgasm. Methods: This randomized controlled clinical trial included 24 women with secondary anorgasmia referring centers in Tehran, Iran. After randomly a...

We investigated the relationship between burnout and communication skill training among Japanese hospital nurses to improve the mental health of human service workers. The subjects were forty-five registered nurses referred to a self-expression skill intervention program by their section superiors, with each superior choosing from two to five nurses. The hospital was located in the Kyushu area ...

Objectives: This study aimed to develop an explanatory model of assertiveness based on parenting styles mediated by anxiety and self-esteem. Methods: This study is descriptive-correlational modeling with partial least squares. The statistical population included singleton children of the sixth grade of the elementary school in the 3rd District of Tehran in the academic year 2017-18. The sampli...