The design of the furnace used by community is still very simple so that combustion efficiency low. This study aims to and test performance a wood stove based on wishes needs community. uses descriptive design. sample this research 50 respondents. measuring instruments are questionnaires field observations. method in Quality Function Deployment (QFD) analyzing production House matrix ​​used mak...

Purpose: The purpose of this study is to examine the effect quality function deployment as a philosophy assurance based on listening customer’s voice and transforming his demands into technical requirements in order achieve customer satisfaction. In addition, tool opens doors for continuous improvement organization’s operations reach competitive position that gives it success sustainability. Th...

in metropolitan development management, quality of public services is influential in every public sector to satisfaction of citizens on quality of services. nowadays, satisfaction are with such important matters that should be considered in the planning, implementation, management and maintenance of many public services such as subway, transportation, traffics, parks, markets and so on. the pur...

Various extensions of the environmentally-conscious quality function deployment (QFD) were explored to address sustainable product design. To provide a systematic computational platform, integration fuzzy set theory and multiple criteria decision making (MCDM) methods becomes popular approach. However, most applications QFD-MCDM approaches are concentrated on planning phase, which limits overal...

a Technical University Berlin, FR 3-3, CG & CAM, Franklinstr. 28-29, D-10587 Berlin, Germany, Phone: 030/314-73100, Fax: 030/314-23596, Email: [email protected] b Dresden-Friedrichstadt General Hospital, Central Hospital Services Department, Friedrichstr. 41, D-01067 Dresden, Germany c Consulting, Haldenbühlstr. 15, D-88682 Salem, Germany d Dresden-Friedrichstadt General Hospital, Radiology D...

Viewing from the perspective of a traditional manufacturing enterprise, paper proposes fuzzy comprehensive evaluation system model, which selects most suitable supplier or suppliers to undertake supply tasks and achieve purposes reducing procurement costs improving quality reliability, so as fully meet customer demands. Based on decision-makers’ preferences suppliers’ capabilities, subjective o...

In this ever-changing business scenario, the manufacturing product industries have to be in position to rec-ognize the ever changing pulse and demands of the market. Customer satisfaction and quality management has become a strategic issue for companies in the new millennium. Quality Function Deployment (QFD) lit-erature suggests that building up the House of Quality (HoQ) is not a difficult ta...

We present in this paper an approach to requirements specification based on quality function deployment (QFD). We discuss how techniques like QFD with accompanying tool-support can contribute to the development of high quality requirements models that are the basis for information systems that are perceived as valuable by the stakeholders of the systems. Based on the practical application of th...

Today Quality Function Deployment (QFD) is a powerful development method whit a wide range of applications to translate customers’ needs into technical requirements for achieving customer satisfaction. The current study demonstrated a QFD analysis to improve school furniture design in Tehran as the baseline of Iran. Accordingly, we extended the widely used QFD method into a complex set of custo...