OBJECTIVE To investigate the experience of users of out of hours general practitioner services in England, UK. DESIGN Population based cross sectional postal questionnaire survey. SETTING General Practice Patient Survey 2012-13. MAIN OUTCOME MEASURES Potential associations between sociodemographic factors (including ethnicity and ability to take time away from work during working hours to...

Automated recommendations can nowadays be found on many e-commerce platforms, and such create substantial value for consumers providers. Often, however, not all recommendable items have the same profit margin, providers might thus tempted to promote that maximize their profit. In short run, accept non-optimal recommendations, but they may lose trust in long run. Ultimately, this leads problem o...

Resource provisioning in Cloud providers is a challenge because of the high variability of load over time. On the one hand, the providers can serve most of the requests owning only a restricted amount of resources, but this forces to reject customers during peak hours. On the other hand, valley hours incur in under-utilization of the resources, which forces the providers to increase their price...

Governments across the OECD perform a wide range of functions, all which depend on dedicated and skilled public sector workforce. decide services should be delivered directly through organisations various forms partnerships with private or not-for-profit sectors. The roles functions relative to other sectors therefore vary countries, affecting size employment. For example, in some large majorit...

After the abolishment of object subsidies for housing construction and renovation in the mid 1990s, Dutch housing associations, the main non-profit housing providers in the country, heavily relied on market activities, such as selling homes to owner occupiers, to generate income for their social activities and to contribute to urban development policies. This worked well, which was one of the m...

The Internet has become a multi-purpose network capable of providing many services to a variety of geographies and population. Content delivery of digital content covers many possibilities from music and video to published papers and e-Books, and also wide ranging services and applications. This paper describes the challenges of providing the infrastructure required to make digital content deli...

This paper investigates the role of discount travel agencies such as Priceline and Hotwire in the market segmentation of the hotel and airline industries. These agencies conceal important characteristics of the offered services, such as hotel locations or flight schedules. We explicitly model this opaque feature and show that it enables service providers to price discriminate between those cust...

This work investigates how bargaining power affects negotiations between manufacturers and reverse logistics providers in reverse supply chains under government intervention using a novel three-stage reverse supply chain model for two scenarios, a reverse logistics provider alliance and no reverse logistics provider alliance. Utilizing the asymmetric Nash bargaining game, this work seeks equili...