introduction: balanced scorecard (bsc) is regarded as one of the successful tools in performance measurement. however, it neither absolutely nor comparatively provides the weight of each perspective and indicators related to each perspective. in this study, we applied a fuzzy analytical hierarchy process (fahp) to weight the perspectives and bsc indicators in hospital. methods: this applied, de...

performance evaluation of different organizations, is considered as a very important issue in the present literature. among the organizations, insurance companies, as part of protective services and with compensating roles in the economy of each country, have been studied extensively. it is maintained that successful operation of these industries will motivate other industries as well. in order...

background performance evaluation is essential to quality improvement in healthcare. the current study has identified the potential pros and cons of external healthcare evaluation programs, utilizing them subsequently to look into the merits of a similar case in a developing country.   methods a mixed method study employing both qualitative and quantitative data collection and analysis techniqu...

the main objective of the present survey is to conduct a comparative analysis of the challenges of the performance evaluation system in two private and public sectors and their impact on effectiveness of human resources management practices. this survey was conducted using the field-descriptive method. the historical study method was used to collect theoretical subjects and the field study meth...

Quantifying the performance of component-based or serviceoriented systems is a complex task, e.g., it is non-trivial to calculate the end-to-end quality of service of a composite Web service. An established approach to reason about such systems in general is the use of coordination models, which can provide a formal basis for both their verification and implementation. An example of such a mode...