BACKGROUND International initiatives such as the Global Fund to Fight AIDS, Tuberculosis and Malaria, the President's Emergency Plan for AIDS Relief and the President's Malaria Initiative have significantly increased availability and access to medicines in some parts of the developing world. Despite this, however, skills remain limited on quantifying needs for medications and ordering, receivin...

Supply Chain Operations Reference (SCOR) model is developed and maintained by the Supply Chain Council (SCC). The model is a reference model which can be utilized to map benchmark and improve the supply chain operations. SCOR model provides companies with a basic process modeling tool, an extensive benchmark database by defining a set of supply chain metrics. This paper explains the process and...

In the pharmaceutical industry, the development activities that are required to bring a new drug to market involve considerable expense (upwards of $1 Billion) and can take in excess of 10 years. Clinical trials constitute a critically important and very expensive part of this development process as the associated supply chain encompasses producing, distributing and administering the candidate ...

spurred by intensifying competition in global markets, most companies have been increasingly implementing supply chain management (scm) and information systems (is) practices. as well, globalization policies have created a more intensive competition amongst manufacturers; in additional the priority of supply over demand, market competition and importance of some factor such as quality, accounta...

In the current competitive and dynamic market, customer demands and interests are changing continuously, and hence, risk of disruption in the supply chain is also increasing. To be successful in this scenario, supply chain of a firm should be resilient. Most of the firms realize that with a specific end goal to develop a resilient supply chain, there is a need for assessment of performance. The...

In this paper the planning of closed loop supply chains is studied where both. forward and return flows are integrated considering their simultaneous coordination. The product supply and returns are then considered explicitly at the planning level of the supply chain optimization. Two different approaches are developed and implemented to model the supply chain optimal planning problem: a discre...

one of the important problems in project management is lack of available resources in proper time at project site that leads to lack of project implementation in due date. this problem may be lead to time delay in sending resources from suppliers and related origins in supply chain to project site. therfore, to better resources managmenet and also the improvement of supply chain condition, the ...

In the current competitive market, ‘service quality’ management is the key to survival and success of businesses. There exists a variety of definitions of the term ‘service quality’ in the literature and referring to the existing definitions, a variety of scales have been developed for measuring service quality. Amongst the others, ‘SERVQUAL’ is the popular service quality measurement scales (S...