This paper contrasts complex thinking and reductionism during broad organizational transformation processes, focusing on Enterprise Resource Planning (ERP) rage. ERP implementations have resulted in huge investments for companies around the globe over the last few years, and have been promoted as a management panacea. Not surprisingly, many implementations have failed to live up to expectations...

The World Health Organization (WHO) actively promotes eHealth, which includes electronic health information systems, as means to generate better data on tuberculosis and on interventions to control tuberculosis. However, introducing electronic data management needs long-term investment in both staff and infrastructure and has profound social and organizational impacts. It is easy to make costly...

This study adopts Neo-Institutional Theory (NIT) to address the underlying differences in information security policy compliance between the banking industry and the higher education. Drawing on NIT, this study examines how regulative, normative, and cognitive expectations influence the internal organizational efforts of staying compliant across both industries. Using the Partial Least Square (...

The purpose of the current study is to examine the impact of Romanian entrepreneurs’ thinking styles on their entrepreneurial orientation (EO) and emotional intelligence (EI). More specifically, we examine how thinking style and risk preference – both separately and interactively – contribute to an individual’s EO and EI. In addition, we examine the ways in which EO and EI impact affective orga...

Many software organizations face serious problems in their attempts to make expectations and realities meet in introducing CASE technology. One promising approach to understanding CASE introduction better and to managing it more effectively has been developed by relating CASE introduction to the Capability Maturity Model. This paper reviews software process maturity as a framework for CASE intr...

Sensemaking is the process through which people work to understand issues or events that are novel, ambiguous, confusing, or in some other way violate expectations. As an activity central to organizing, sensemaking has been the subject of considerable research which has intensified over the last decade. We begin this review with a historical overview of the field, and develop a definition of se...

This study analyzed how smartwork environment perceived by employees in global financial service industry (GFSI) influences their organizational commitment and innovative behavior. Data were collected through a questionnaire survey from 147 respondents randomly selected from seven global financial service firms in Seoul, Korea, where all three types of smartwork setting (working at home, mobile...

This study examines the role of outcome expectations and satisfaction in influencing citizens’ intention to continue using electronic government services. In order to investigate the key factors that affect an individual’s use of Information and Communication Technology within the context of electronic government, a framework combining Social Cognitive Theory and Expectation-Confirmation Theory...

The airline industry faces economic challenges making it paramount that they provide satisfactory service to customers relative to their expectations. This study uses a service quality-adjusted data envelopment analysis (SQ-adjusted DEA) to study US-based airline carrier operational efficiency. We found that airlines can overcome the traditional tradeoff between quality and productivity. Using ...

This study introduces a population-ecological approach to the entry and exit of political parties. A primary proposition of population ecology is that organizational entry and exit depends on the number of organizations already present: that is, density. We propose that political parties mainly experience competition from parties in the same ideological niche (left, centre, right). Pooled time-...