The present research has been conducted to determine the organizational structures of the country's banking system and how it operates in five major domestic banks: Tejarat, Sepah, Saderat, Mellat, and Melli banks. Data needed for the study is obtained from these five banks which made up 80 percent of the Iranian banking system in 2001 in terms of numbers of branches and employess. The current ...

با مطرح شدن دو ایده بازاریابی داخلی و کیفیت خدمات، اهمیت و نقش تعیین کننده مشتریان درونی سازمان­ها (کارکنان) در تحقق کیفیت خدمات بیش از پیش آشکار شده است. در تحقیق حاضر نقش و تاثیر بازاریابی داخلی در کیفیت خدمات بانکی شعب بانک ملی تهران، به روشی توصیفی-پیمایشی مورد بررسی قرار گرفته است. کارکنان و مشتریان شعب بانک ملی غرب تهران جامعه آماری پژوهش را تشکیل می دهند. جهت آزمون فرضیه های تحقیق و تحلی...

today, information technology and computers are indispensable tools of any profession and translation technologies have become an indispensable part of translator’s workstation. with the increasing demands for high productivity and speed as well as consistency and with the rise of new demands for translation and localization, it is necessary for translators to be familiar with market demands an...

abstract the primary purpose of this study was to explore the actual practices and cognitions of two groups of iranian eap teachers, i.e. language teachers and content teachers, with respect to teaching reading-comprehension and vocabulary. to this end, tehran university of medical sciences which authorizes both groups of teachers to teach eap courses was selected as the context of the study s...

the effect of learning strategies on the speaking ability of iranian students in the context of language institutes abstract language learning strategies are of the most important factors that help language learners to learn a foreign language and how they can deal with the four language skills specifically speaking skill effectively. acknowledging the great impact of learning strategies...

abstract this study examined the relationship between noticing pronunciation and the improvement pronunciation by administering a 50 item story, as proficiency- test in order to investigate the effectiveness of noticing pronunciation on the improvement of pronunciation. accordingly 60 qualified students were selected and assigned to the two groups of experimental and control randomly, each gr...

abstract this quasi-experimental study was aimed at examining the impact of storyline complexity on the grammatical accuracy and complexity of advanced and intermediate efl learners. a total of 65 advanced and intermediate efl learners were selected from iran language institute (ili). an intact group including 35 intermediate participants and another intact group with 30 advanced participants ...

abstract the purpose of this study was to find out the effect of applying the principles of group-dynamic assessment (g-da) on learning of conditional structures in english by iranian efl learners at the intermediate level, which according to the formal educational system in iran, includes students who are in their second year of studying in high schools of koohdasht city. this study was a qua...