error is an inevitable part of life and cannot be completely eliminated, but it can be minimized. a root cause analysis is a technique for understanding the systematic error causes that is involved beyond a person or people to implement an errors and including field and environmental causes of errors when occur in this situation too. an important factor of an error occurrence is a root cause (c...

Government organizations today face unprecedented challenges in carrying out their vital mission and an environment marked by shrinking budgets, strict regulations, changing workforce status. The business process map is a diagram that shows the working relationship between organizational units generate added value to all respective stakeholders. While there some independent guidance available o...