Research on decision support systems (DSS)/executive information systems (EIS) has been primarily concerned with the behavioral aspect of managerial work and has largely ignored the cognitive aspect of decision support. Rather than focusing on the manager’s information need on ‘‘critical success factors’’ and the need for supporting specific decision making, this research emphasizes the need to...

In an environment where managers’ability to generate pro…ts changes stochastically over time, we characterize the optimal turnover policy for a …rm hiring a succession of managers. The focus is on the interaction between the compensation scheme used to incentivize the managers’e¤ort and the retention policy used to screen the managers’types and induce the desired turnover. Our key positive resu...

maintenance relationships customers, suppliers and the community are of key factors, maintenance work positive relationshipsin cooperatives.if ownership and structureof cooperativenot entitle of protection and support cooperationculture,will endanger overturning.based on the purpose of this study was analysis of social-cultural factors effecting of production cooperatives' success greenhou...

We examine the role of managerial talent and its interaction with practices in determining firm performance. build a matched firm-director panel dataset for universe limited liability companies Italy, tracking individuals across different firms over time. define as management's capacity to boost firms' total factor productivity, estimated using two-way fixed effects model. Combining data survey...

Staff at 11 rural hospitals in an under-resourced region of Eastern Cape Province, South Africa, participated in an intervention to improve the quality of care of severely malnourished children through training and support aimed at implementing the WHO case-management guidelines. Despite similar intervention inputs, some hospitals reduced their case-fatality rates by at least half, whereas othe...

Jones, Department of Managerial Economics and Decision Sciences, Kellogg School, Northwestern University, Evanston, IL, 60208 (email: [email protected]), Manuelli, Department of Economics, University of Wisconsin-Madison, Madison, WI, 53705 (email: [email protected]). We would like to thank NSF for financial support and the Universidad Torcuato DiTella for their hospitality while some of the idea...

This article analyzes the handling of customer complaints after shipping ordered goods by applying automated reputation and trust accounts as decision support. Customer complaints are cost intensive and difficult to standardize. A game theory based analysis of the process yields insights into unfavorable interactions between both business partners. Trust and reputation mechanisms have been foun...