Learning from experiences made in the past and thereby improving process performance is a huge challenge for organizations nowadays. Despite the huge potential, there is no sufficient IT support for reflective learning in organizations. The aim of the paper is to identify crucial functionalities of applications to support reflective learning, as well as to closely align these functionalities wi...

Our research at the Center for Lifelong Learning & Design (L3D) over the past two decades has been focused on creating a new understanding of learning, new media, and new learning organizations. Our co-evolutionary perspective explores the dialectical relationship between: • how a deep understanding of learning (specifically: lifelong learning, self-directed learning, and informal learning) cre...

The process of collective education in an organization that has the capacity to impact an organization’s operations, performance and outcomes is called organizational learning. In health care organizations, patient care is provided through one or more visible and invisible teams. These teams are composed of experts and novices from diverse backgrounds working together to provide coordinated car...

Increasingly, organizations are geographically distributed with activities coordinated and integrated through the use of information technology. Such organizations face constant change and the corresponding need for continual learning and renewal of their workers. In this paper we describe a system called PHelpS (Peer Help System) that facilitates workers in carrying out such ìlife long learnin...

The MIT Faculty has made this article openly available. Please share how this access benefits you. Your story matters. Vegt for feedback and encouragement on earlier drafts of this paper. We also thank participants in the " New Perspectives on Organization Science " conference which was held at Carnegie‐Mellon University in May, 2009. 2 ABSTRACT This paper reviews the scholarly literature on th...