complicacy, variety and ever-increasing changes, assumed as outstandingly evident organizational environment features, impose a situation where inconsiderate attitude or carelessness could end in loss of competitiveness or even survival among rivals. today, organizations have come to the point that nothing, but knowledge and innovation could make them desirably successful in a competitive world...

The purpose of this paper is to explore the role of Enterprise 2.0 inside a complex business process, seen through the relationship between dynamic capabilities and key knowledge activities. In particular, we investigate the effect of a Wiki in a product management process in a small UK-based software development company. The study draws upon existing theoretical foundations, such as the linkag...

E-commerce has become a key aspect of the global business environment, causing fundamental changes in markets and organisational structures. This chapter considers how knowledge management, the latest management approach aimed at improving business performance, can create new business opportunities in the new business environment that is defined by electronic commerce. Knowledge management deal...

This paper aims to use a priority framework based on Decision making trial and evaluation laboratory (DEMATEL) to help organizations build awareness of the critical influential factors affecting successful implementation of KM. To identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of ...

the present paper deals with the role of played by knowledge management in organizations and its impact on their improved operations, including libraries. the km mission within an organization is to transform the tacit knowledge of employees into an important source for decision making as well as proactive documentation of explicit knowledge for achieving organizational goals. the closer man’s ...

The knowledge mechanisms of call centers have been emphasized by many pervious studies. Yet there is little empirical research that examines the call centers’ influence on firms’ combinative capabilities. To address this gap, this study examines call center enabled organizational mechanisms that contribute to the firms’ combinative capabilities. The study identifies differential effects from th...

Introduction: Quality and knowledge-based human resources are the most important competitive advantage and the scarcest source in today's knowledge-based economy. Hence, the development of the capabilities, expertise, and commitment of well-trained employees is considered the most important management challenge in our time. The present study was conducted to investigate the role of Management S...

Purpose This paper aims to shed light on the mechanisms that connect dynamic capabilities and organizational knowledge in innovative process offer a new theoretical practical solution considering microfoundations of management strategies. Design/methodology/approach research has emerged from an in-depth case study effective innovation (from just ethanol sugar-production biomass plant). The repr...