Information technology (IT) training has been identified as a key factor for the success of IT applications and the most frequently applied coping mechanism to handle changing IT. However, there is a question as to how IT training has to be conducted to obtain desired outcomes (higher levels of IT value). This paper analyses the presence of IT training sources used by firms and examines the inf...

While the focus of electronic commerce has often been on “dot coms” or pure Internet based companies, a major transformation is under way in many traditional “bricks-and-mortar” organizations. The latter are investing heavily in Internet based technologies and applications in order to attain new heights of efficiency, productivity and business value. While anecdotes in the business press sugges...

We discuss a theoretical conceptual framework to help understand how the new business analytics technologies have diffused in firms. We draw on three theoretical perspectives for this purpose. They are innovation diffusion theory, IT Business Value and the technology-organization-environment theory. We develop a conceptual framework that helps understand the interlinkages among factors affectin...

In this paper, we examined an effective business model for the ecosystem of Islamic FinTech for Resalat Islamic Bank. The article discussed three phases of Resalat Bank development as a Platform in formulating social business models that require new value propositions, value constellations, and profit equations, and as such, resembles business model innovation. The result of the qualitative met...

The purpose of e-business models is to show why an e-business case works from an economic perspective. e-Business models are also important to frame the business requirements that must be satisfied by IT systems and networks. They are usually represented by a mixture of very informal textual, verbal and ad-hoc graphical representations. This limits a clear understanding of the e-business issues...

All firms including manufacturing firms are becoming service centered, focused on the customer. Service centered firms co-create value with their customers through the dynamic configuration of their people, processes, and systems, known collectively as organizational capabilities. The core of these capabilities is knowledge, which is underpinned by information technology. This book explores the...