Hospitality organizations which are increasingly operating internationally create real challenges for their employees and managers to interact and effectively work with people from different cultural environments. Many problems may relate to intercultural communication between managers and employees as well as between employees and hotel guests from different cultural backgrounds. Therefore, th...

from paper presented at BAAL IC SIG Annual Seminar:Language Teaching and Language Learning, University of Edinburgh, March 2014. The main aim of the talk is to explore the role of (critical) cultural awareness in teachertraining pedagogies. Based on the assumption that language teachers want to develop theirstudents’ intercultural communicative competence (ICC), it behoves the teach...

Few studies examine relationships between intercultural strategies and adaptation among adolescents using a person-oriented approach. Framed from an intercultural psychology perspective, this study used such an approach in order to examine the influence of intercultural profiles, patterns of relationships among variables related to intercultural strategies, on the adaptation of adolescents of b...

Intercultural skills have been increasingly important to business graduates operating in global economies. This paper evaluates the adaptation of the ExcelL Intercultural Skills Program to an international human resource management course, and examines the effectiveness of integrating case study methods with the skills-based ExcelL program. The primary purpose of the study was to assess the use...

in today’s multiculturally interconnected world, cultural understanding is the key to communication and a buffer to communication breakdown. that is, the objectives of language learning cannot be viewed as a mainly linguistic task anymore; they should be directed towards achievement of intercultural communicative competence. therefore, the foreign language teachers should utilize and promote th...

This paper is concerned with the analysis of the spoken language of teenagers, taken from a newly developed specialised corpus the British and Taiwanese Teenage Intercultural Communication Corpus (BATTICC). More specifically, the study employs a discourse analytical approach to examine vague language in an intercultural context among a group of British and Taiwanese adolescents, paying particul...

Abstract The article presents research results on the educational relationship between mentor teachers and traditional culture educators in implementation of Programa de Educación Intercultural Bilingüe (Bilingual Education Program, BIEP) La Araucanía, Chile. Research methodology is mixed, which a Likert-style scale questionnaire applied to total 155 participants, 105 are 50 teachers. Results s...

increasingly intercultural dimension of communication in the 21st century has brought about challenging aims in efl (english as a foreign language) pedagogy, such as ascertaining the enhancement of the learners' intercultural awareness and promoting their ability to communicate in intercultural settings. taking the disadvantage of efl environment in terms of intercultural input into account, co...

This study examined how friendship types, levels of friendship, and cultural backgrounds affected breadth of self-disclosure (BSD). BSD was measured with six self-disclosure topic items—in which higher scores indicated greater willingness to engage in conversations about various topics—from three groups with varying experiences with intercultural friendships. Confirmatory factor analysis was us...

The practice of integrating western and traditional indigenous medicine is fast becoming an accepted and more widely used approach in health care systems throughout the world. However, debates about intercultural health approaches have raised significant concerns. This paper reports findings of five case studies on intercultural health in Chile, Colombia, Ecuador, Guatemala, and Suriname. It pr...