Collaboration across national boundaries has become increasingly prevalent over the last decade, yet the management literature remains remarkably unhelpful in answering questions about what happens when people across nations and cultures work closely together. We review the management literature that reports empirical studies of global work and conclude that few of these studies, despite their ...

Several studies have explored differences between North American and European doctor-patient relationships. They have focused primarily on differences in philosophical traditions and historic and socio-economic factors between these two regions that might lead to differences in behaviour, as well as divergent concepts in and justifications of medical practice. However, few empirical intercultur...

BACKGROUND Business educators have advocated that in order to build faculty's intercultural capability, it is vital to provide them with professional development in using intercultural training resources and with "community of practice" support in adapting such resources for enhancing their students' intercultural learning. This approach has been adopted in an Australian action research project...

Intercultural learning refers to the acquisition of knowledge and skills that support the ability of learners to both understand culture and interact with people from cultures different from their own. It is developmental in the sense that learners advance through stages of progressively more sophisticated stages of understanding. This understanding includes that of different cultures as well a...

Developing L2 learners' intercultural sensitivity and reflective thinking is essential for second language learning. Thus, this study aimed to investigate the impact of photovoice on intercultural sensitivity and reflective thinking. To this end, a sample of 48 intermediate EFL learners was recruited from an English language institute in Isfahan, Iran and placed into a photovoice group (PG) and...

Understanding how businesses function in relation to cultural and societal influences is critical for today’s business leader who wants to interact competently across borders. However, developing and evaluating such competence is a challenge. One concept that provides a holistic conceptualization of intercultural competence is the notion of “mindfulness” or the ability to use reflection as a co...

Designing intercultural communication and cooperation systems involves at least two central issues, i.e., concepts for modeling communication and the legitimacy of communication norms and conventions established through modeling and designing. This paper discusses the concept of genre in regard to modeling communication and reflects on how discourse-ethical principles may inform the design of i...

This paper reports an early result of an evaluation experiment of emotionally expressive characters for intercultural communication. The experiment was conducted as a series of discussions on a multilingual BBS with expressive characters between China and Japan. The result shows some characters and facial expressions used in the experiment were interpreted completely differently and used for di...

The potential of web-based 2.0 technology for teaching and assessing intercultural pragmatics has become an area of focus for language educators (Cohen, 2008; Belz, 2005, 2006). Research has highlighted that second and foreign language learners show significant differences from native speakers in language use, in particular, with the execution and comprehension of certain speech acts (Bardovi-H...

The paper argues that impoliteness may work differently in intercultural interactions than in L1 communication. Most researchers (cf. Bousfield, 2008; Culpeper, 2009, 2010; Haugh, 2011) analyzing impoliteness within one language seem to agree that no act is inherently impolite, and that such a condition depends on the context or speech situation that affects interpretation. This may not be quit...