This volume explores the relationship between gender and language through the analysis of discourse in interaction. Some chapters compare the discourse of females and males; others analyze interaction among fe­ males. All the analytic chapters both provide model analysis of conversa­ tional interaction and make significant theoretical contributions to the literature on gender and language. Of t...

The study of compliments has attracted the attention of many scholars (e.g., Goffman 1971; Lakoff 1973; Brown and Levinson 1978; Amouzadeh 2001; Golato 2002; Sharifian 2005) and has become a major issue in the area of interactional sociolinguistics. To date, many models of politeness have been put forward in the literature. In this study, Brown and Levinson’s (1978, 1987) politeness model was u...

Discussions concerning transsexual identities consider the self representations of transsexuals as either determined through medical discourses and practices, and thus as constructed and inauthentic or, alternatively, as expressive of an interior and thus ‘authentic’ essential self. In contrast to each of these arguments, this paper highlights the significance of social interaction to transsexu...

Thirty-six newly abstinent married male alcoholics, who had recently begun outpatient individual alcoholism counseling, were randomly assigned to a no-marital-therapy control group or to 10 weekly sessions of a behavioral marital therapy (BMT) or an interactional couples group. The cost-benefit analysis of BMT plus individual alcoholism counseling showed (a) decreases in health care and legal c...

Using a sample of 281 frontline service employees of a national retail bank, we test a social exchange model of antecedents of three dimensions of customer-oriented boundary-spanning behaviors suggested by prior boundary-spanning and services marketing/management literatures: external representation, internal influence, and service delivery. In support of our hypotheses, we identify fully media...

Across the social sciences, there is a wealth of research on role language in persuasion interpersonal communication. Most these studies have been conducted laboratories using experimental methods, taken cognitive perspective, and focused effects particular linguistic practices how persuasive messages are understood, processed, ultimately complied with. By contrast, less attention has paid to c...