This article presents the results of a study in a city in the western United States. The authors found that city employees believed that quality knowledge was necessary for improving quality. Results show that departmental leadership was positively associated with teamwork, process improvement, and employee satisfaction. Quality knowledge, if followed up with application, can be effective in im...

background: there are no general strategies or tools to evaluate daily lesson plans; however, assessments conducted using traditional methods usually include course plans. this study aimed to evaluate the strengths and weaknesses of online survey software in collecting data on education in medical fields and the application of such softwares to evaluate students' views and modification of ...

This paper aims at investigating the usefulness of reflective practice supported by technology as a tool for improving academic speaking skills. The study employs two groups undergraduate students in Integrated Skills course Academic Purpose, University Szeged, that undergo same instruction. non-experimental group does not use to support their practice, while experimental uses Prezi. instrument...