Livein paid domestic work represents a peculiar form of paid employment and employer± employee relations. Contradictions and ambiguities arise from the domestic worker’s `workplace’ b eing her employer’s `home’; while intimacy, affective labour and a high degree of personalism veil the asymmetrical class relation between employer and employee. In T oronto, employers are often white women, while...

Purpose – Agenda for Change is set to be the biggest reform of pay since the National Health Service (NHS) began in 1948. As well as introducing a standardised pay structure; it also aims to improve recruitment, retention and staff morale. Staff groups identified as having recruitment and retention problems include estates/works officers, qualified maintenance crafts persons and qualified maint...

......................................................................................... 3 Author Note....................................................................................... 4 Introduction..................................................................................... 5 Professional Communication and Patient Safety........................................ 6 Antecedents to I...