The Internet and mobile networks have penetrated the healthcare sector due to their increased functionality, low cost, high reliability and easy-to-use nature. However, in such healthcare environment the privacy and security of the transmitted information must be preserved. When dealing with health sensitive information at times it is vital to protect the patient’s identity and their health sen...

Applications accessible through mobile devices, such as mobile phones, are playing an increasingly important part in the delivery of high quality and personalized healthcare services. In this paper, we examine current usage of mobile devices and networks by mobile healthcare applications, and present our views on how mobile devices and networks could be used for creating patient-centered health...

Effective preventive healthcare services have a significant role in reducing fatality and medical expenses in all human societies and the level of accessibility of customers to these services can be considered as a measure of their efficiency and effectiveness. The main purpose of this paper is to develop a service network design model of preventive healthcare facilities with the principal obje...

responding to ruth mcdonald’s editorial on the rise of leadership and leadership development programmes in healthcare, this paper offers three arguments. firstly, care is needed in evaluating impact of leadership development, since achievement of organisational goals is not necessarily an appropriate measure of good leadership. secondly, the proliferation of styles of leadership might be unders...

BACKGROUND In Denmark, immigrants have been found to have a higher use of healthcare services abroad. Since this use may have an impact on both the individual patient and the healthcare system in the country of residence, research into underlying reasons is of increasing relevance. This study therefore investigates what motives patients with an immigrant background have for seeking healthcare s...

Background: For over 2 decades, Ghana’s Ministry of Health (MOH) has been resolved to continuously improve the quality of healthcare in a cost-effective manner. Strategies have been adopted to enhance client satisfaction with healthcare services and delivery.Objective: The current study examined patient satisfaction with the quality of healthcare in Ghana...

BACKGROUND To reduce financial barriers to access, and improve access to and use of skilled maternal and newborn healthcare services, the government of Ghana, in 2003, implemented a new maternal healthcare policy that provided free maternity care services in all public and mission healthcare facilities. Although supervised delivery in Ghana has increased from 47% in 2003 to 55% in 2010, strikin...

Background and Aim: The growing healthcare expenses, technological advancements and increasing competition in healthcare services, brings up new challenges for healthcare industry in providing appropriate services to customers. The Lean methodology, which is a managerial approach, provides tools necessary to eliminate waste and increase customer satisfaction through increasing quality of the se...

Iceland is sparsely populated but social justice and equity has been emphasised within healthcare. The aim of the study is to examine healthcare services in Fjallabyggð, in rural northern Iceland, from users' perspective and evaluate social justice, access and quality of healthcare in an age of austerity. Mixed-method approach with transformative design was used. First, data were collected with...