Current study aims to prioritize four-star hotels through atwo-step procedure: firstly, classifying service quality dimensions (SQDs)based on Importance-Performance Analysis and secondly prioritizinghotels based on classified SQDs analysing the results. To reach that aim,the customers of three 4-star hotels were considered and asked to statethe quality of the service they expected to receive pr...

tourism, combined with the phrase medical, seems to be a new form of tourism which has gained huge popularity in recent decades. though, a number of literatures available with regard to the tourism industry and the competitiveness of the destination, however, the major aspects which determine the satisfaction of medical tourists are hardly focused specifically on malaysia. there is a lack of em...

in this paper the design and implementation of fault tolerable architecture for scientific workflow engines is presented. the engines are assumed to be implemented as composite web services. current architectures for workflow engines do not make any considerations for substituting faulty web services with correct ones at run time. the difficulty is to rollback the execution state of the workflo...