An important step to improving processes is first understanding them. I report here a case study in process understanding using the process modeling language Interact. I illustrate both the language and the process iteratively, somewhat in the way it might actually be done, and then provide the completed model. I close with lessons to be drawn from this study about understanding and improving p...

This chapter presents a process modeling approach for holistic process management. The main idea is that domain specific process models are required both to capture the contents of a process based application and to present a process model in a user friendly way. We presents how perspective oriented process modeling supports domain specific process model. Besides we describe how this approach c...

Research on quality issues of business process models has recently begun to explore the process of creating process models. With growing complexity, the creation of business process models requires the presence of several, potentially spatially distributed stakeholders. As a consequence, the question arises how this affects the process of process modeling. This paper describes a thesis working ...

Business process modeling is used for better understanding and communication of company’s processes. Mostly, business process modeling is discussed from the information system development perspective. Execution of a business process involves various factors (costs and time) which are important and should be represented in business process models. Controlling of business units uses post executio...

Event-Driven Process Chains (EPC) is a business process modeling language developed in a joint effort between SAP and the Institute of Information Systems of Saarbrücken in the context of the Architecture of Integrated Information Systems (ARIS) framework (Keller, Scheer, & Nüttgens, 1992). One of the initial purposes of EPC was to configure workflows in ERP software such as SAP R/3. As the lan...