ERP systems are increasingly accessible to small and medium-sized enterprises (SMEs). If the potential benefits of these systems are significant, the same applies to the risk associated with their implementation. The majority of ERP studies relate to software packages supplied by large vendors such as SAP and Oracle and by smaller vendors; but until now, few have studied the adoption of ERP sys...

The financial services industry has experienced major changes in recent years, including globalization, deregulation, disintermediation, technological advancements, and new competitive structures. In the light of these changes, banks try to simultaneously achieve higher operational efficiency and higher flexibility. Both goals have been achieved in other industries with the digitalization and s...

We present a novel model of IT-based supply chain integration that responds to the increasing need for better supply chainwide coordination of resource allocation and offers an alternative to the traditional approach of supply chain integration based on ERP systems. We explore possible governance structures for our model and propose a stylized implementation process. The paper concludes by outl...

ERP implementation, as a change initiative, is a challenge facing any organization and requires strong support from top management and users. However, internal support is inadequate to overcome client deficiencies in the resources and abilities essential to ERP implementation, implying that the assistance of outside experts is inevitable. This study presents a conceptual framework to investigat...

Applying Enterprise Analytics to the wealth of information locked in your ERP can have immediate and tangible results.

The Implementation of Enterprise Resource Planning (ERP) systems require huge investments while ineffective implementations of such projects are commonly observed. A considerable number of these projects have been reported to fail or take longer than it was initially planned, while previous studies show that the aim of rapid implementation of such projects has not been successful and the failur...

This paper, although bibliographical in nature, stresses the importance of researching ERP from the perspective of the ERP community, defined here as a triadic group composed of (1) an ERP vendor, (2) an ERP consultant and (3) an implementing organisation; and focuses on understanding the relationships and inter-dependencies that exist between these actors. In this novel perspective, the second...

Even if ERP implementations represent a high-cost high-risk endeavor, organizations still invest precious financial, human and time resources in these projects. In this paper, we aim at uncovering how implementers’ practices affect ERP project legitimacy. The preliminary analysis of our results compares data collected from two cases studies: a North-American university and an Asian corporation....