Introduction: The speed of service delivery in health care systems, particularly in emergency centers, is crucial to reduce mortality and disability rates. One of the indicators used to evaluate the emergency departments is patients’ waiting time for receiving diagnostic/treatment services. This study aimed to measure the timing indicators in the emergency department at Firoozgar hospital.   ...

Background and aims: Nurses are among the occupations that have more stress and job stress. The stress is much higher in the emergency department. Therefore, the stress of nurses especially the nurses in the emergency department as a key component of health system could be detrimental effects on quality of patient care, mental stress of female nurses in this department into the various reasons ...

Background: One of the dimensions of healthcare quality is providing care without delay, in a timely manner and without a long waiting time. The aim of this study was evaluating the average waiting time for an emergency medicine specialist visit in an emergency department. Methods: The present study is an applied cross-sectional study. The study population was traffic accident victim's records...

  Background and Objectives: Leadership measurement in health care industry is essential in order to determine the situation, and also to improve and promote the leadership. The most frequently used international model in the world is Malcom Baldrige Model. Maximum score in this model is allocated to the leadership criterion.   The aim of this study was leadership evaluation of emergency depart...