This article examines the perceived effectiveness of e-government by Information Technology (IT) directors in local governments in the United States. Most of the existing empirical research has examined the level of adoption of e-government; it does not focus on what is the overall effectiveness of e-government for city governments as this study does. This is accomplished through a survey of IT...

E-services have been developed and being studied with the development and progress of ICT, especially the Internet and web technologies in the last decade. Yet there is still a need for effective models and methodologies for e-services development and improvement with a holistic development process view point. The research reported in this paper aims at developing a New e-Services Development (...

In the traditional application model, services are tightly coupled with the processes they support. For example, whenever a server’s process changes, existing clients using that process must also be updated. However, electronic commerce is moving toward e-service based interactions, where corporate enterprises use e-services to interact with each other dynamically, and a service in one enterpri...

Interoperability is one of the most challenging problems in modern cross-organizational information systems, which rely on heterogeneous information and process models. Interoperability becomes very important for e-Government information systems that support cross-organizational communication especially in a cross-border setting. The main goal in this context is to seamlessly provide integrated...

One of the fundamental requirements for solutions to succeed in the business-to-business e-commerce domain is the ability to integrate seamlessly or inter-operate with diverse systems. In other words, the services offered by a business should be easily accessible by any consumer or business using the Internet infrastructure and standard protocols. A framework is needed by which new E-services c...

Many developing countries are in the initial stages of implementing electronic government to improve public sector services and deliver them in an effective and efficient manner. Some cities of the Kingdom of Saudi Arabia are focusing on public sector transformation efforts to increase accessibility and availability of their services and to enhance services in civil administration. Madinah City...

On the one hand Web services are gaining increasing attention. A lot of standardization has improved their stability and range of application. Composition and coordination techniques for Web services enable an application integration effort beyond loosely coupled systems. On the other hand medical e-services are covered by the DICOM and HL7 communication protocols and profiled by the IHE (Integ...

This paper examines and elaborates various electronic services used at universities on a world-wide level. Cloud e-University services provide learning help as well as practical knowledge for students, and enable teaching and administrative staff to fulfill their tasks through provided services and integrate various solutions into greater, encompassing platform for e-driven education. Electroni...

e-services management, web-based management, end-to-end management E-services are the realization of truly federated and highly dynamic e-business components, which communicate across enterprise boundaries to provide high quality and better value services to end-users and businesses over the Internet. The automation, dynamism, and federation characteristics of eservices add additional challenge...