The advent of business-to-business (B2B) e-commerce market has created needs and opportunities for firms to negotiate deals online. Most negotiation support systems (NSS) in past research are text-based and the related findings could not be generalized to negotiating situations utilizing advanced electronic communication technology. This paper investigates the impact of NSS and conflict level o...

In the present economy, business-to-business (B2B) relationships are usually long-termed and characterised by a high degree of mutual preexisting trust. With the advent of the Internet economy, E-Services marketplaces will provide an infrastructure where B2B relationships will be set up in a highly dynamic fashion. The increased dynamism of the marketplace introduces issues of lack of trust amo...

The Internet facilitates the creation of new markets, which has motivated the development of new technologies for e-commerce. The increasing number of e-markets poses a big challenge to designers of e-commerce services. Agent-based applications are the most appropriate for merchandising because software agents are suitable for automating tedious tasks that the user may have to perform, such as,...

Automated negotiation, in which software agents assume the negotiation tasks of their human users, is argued to improve the benefits of e-business transactions. Higher benefits result on one hand from reduced transaction costs due to the avoidance of human intervention, on the other hand software agents are supposed to achieve better outcomes. While the former argument is straightforward the la...

Present study analyzes the state of the art of autonomous software agents represents modern e-commerce concentrating particularly on the business-to-consumer (B2C) and business-tobusiness (B2B) aspects. Currently, however, most applications are either B2C or B2B and, therefore, these are the two applications that we focus on here according to agent prospective. MAS model has been extensively us...

The expanding business-to-business (B2B) e-commerce market has created a need for firms to negotiate business deals online. Negotiation support tools are likely to play a more critical role in B2B e-commerce. Notwithstanding their importance, the impacts of negotiation support tools (especially automated bargaining agents) are not well understood. This research addresses this gap by conducting ...

This paper presents an approach for the negotiation of privacy policies for an e-learning service. Both negotiating under certainty and uncertainty are treated. The type of uncertainty discussed is uncertainty of what offers and counter-offers to make during the negotiation. The approach makes use of common interest and reputation to arrive at a list of candidates who have negotiated the same i...

Internet-based auction is a profitable, exciting and dynamic part of E-commerce. However, the lack of standard on negotiation protocols between buyers and auctioneers makes the full automation of E-commerce infeasible. Hence, we (1) propose a web-based agent platform for E-commerce which allows humans and software agents to perform automatic auctions over the Internet; (2) develop a set of nego...

0 7 4 0 7 4 5 9 / 0 1 / $ 1 0 . 0 0 © 2 0 0 1 I E E E with diverse expectations and interests. Requirements emerge in a highly collaborative, interactive, and interdisciplinary negotiation process that involves heterogeneous stakeholders. At the University of Southern California’s Center for Software Engineering, we have developed a series of groupware implementations for the WinWin requirement...