We reviewed the English and Dutch literature on evaluations of patient care information systems that require data entry by health care professionals published from 1991 to 2001. Our objectives were to identify attributes that were used to assess the success of such systems and to test the ability of a framework developed by Delone and McLean for management information systems(1) to categorize t...

The purpose of this paper is to explore the relationship between some implementation variables and performance improvement of ERP systems. DeLone and McLean (1992) surveyed 180 articles attempting to measure information systems (IS) success and proposed an analysis framework, composed of six dimensions, for assessing the ERP performance in the post-implementation stage. In this paper, DeLone-&M...

This article presents the empirical testing of a theoretical model of knowledge management system success. The Jennex and Olfman model of knowledge management system success was developed to reflect the DeLone and McLean model of information systems success in the knowledge management context. A structural equation model representing the Jennex and Olfman theoretical model is developed. Using d...

This paper aims to compare determinants affecting individual customer satisfaction between Internet Banking and Mobile services in Ho Chi Minh City. We developed the research model based on Information System Success Model (ISS) of DeLone McLean (2003). The official sample size is 415 for 409 Banking. applied Exploratory Factor Analysis (EFA), Confirmatory (CFA), Structural Equation Modeling (S...

Information technology is growing rapidly not only in the private sector but also by government agencies.The ministry of home affairs regulates a system that connected and integrated one system, namely SIPD. By using D&M IS Success Model-based approaches, this paper investigate success Testing PLS were applied to data collected questionnaire from 93 employees each OPD Sawahlunto. In study, ...

Social CRM memberikan kerangka kerja konseptual dan struktural baru yang berbasis pada Web 2.0 Media Sosial untuk mengarahkan kegiatan institusi pendidikan dalam menarik mempertahankan customer. Penelitian ini mengevaluasi pengukuran kesuksesan adopsi perguruan tinggi dengan mengintegrasikan Critical Success Factors DeLone and McLean Information System Model. Evaluasi dilakukan menggunakan Syst...

The use of System Application Products at PT Asuransi XYZ is more intense in the Corporate Business Department. This research was conducted to measure level satisfaction SAP users and see actual XYZ, by combining implementation information system with UTAUT model DeLone-McLean model. study uses a questionnaire method sample being employees who work using Commercial section total 72 respondents....

Aplikasi mobile-banking (m-banking ) telah disediakan oleh banyak bank selama beberapa tahun terakhir ini. Nasabah yang menggunakan juga bertambah banyak. Dengan kondisi pan- demi COVID-19 sejak awal 2020, makin nasabah memanfaatkan fasilitas ini untuk transaksi perbankan mereka. Tujuan utama dari penelitian adalah menganalisis faktor-faktor kesuksesan m-banking dengan model sistem informasi De...