Newspapers are operating in increasingly competitive and fragmented markets for audiences and advertising revenues, government media policy and changing audience requirements for news and the ways in which it is presented and delivered. A growing army of bloggers and amateur citizen journalists now delivers – but rarely edits – content for all media platforms, while new media technologies, comb...

One of the solutions to deter copyright violations consists of embedding hard to detect watermarks in digital media. Current developments have focused on how to embed watermarks, and on one-to-one exchanges on how to securely convey tagged data to the end consumer. Assuming a large customer base or predistributed media, it may become prohibitively expensive or time consuming to tag each separat...

This paper explores the requirements and issues related to media-on-demand electronic commerce using agents as mediators in the customer-to-business and business-to-business relations and propose an architecture for multi-agent systems acting on a wide range of situations. Agent technology is suitable since media-ondemand is a personalised service by nature. The agents' roles are examined in th...

The evolution of information technology has resulted in increasingly fragmented digital media and multiple information channels. Organizations can develop comprehensive insights into consumer behavior and preferences by evaluating customers’ perceptions of the various Internet channels that are available. Such insights can be used to identify which information channels can be employed to effect...

Consumer-opinion Web sites provide people with unparalleled opportunities to articulate their opinions on products and services, read those of others, or interact with other consumers. The success of such Web sites is limited by three challenges: the quality of contributions, users’ motivation to participate, and readers’ trust in the writer’s competence. Drawing on the concept of media richnes...

Distributed media have evolved since the time this mini-track was launched, seven years ago. Fueling these changes have been two important trends: one, technological, and the other, organizational. Technologically, many of the media have started to converge—cellular phones and personal organizers; PCs and phones/faxes; Internet-enabled TVs and PCs; the list goes on. Organizationally, we have se...