Navigation systems have proven to be quite useful for many drivers. People increasingly rely on the devices of TomTom and other vendors and find it useful to get directions to go from A to B, know the expected arrival time, learn about traffic jams on the planned route, and be able to view maps that can be customized in various ways (zoomin/zoom-out, show fuel stations, speed limits, etc.). How...

Process communication is characterized by complex interactions between heterogeneous and autonomous systems within the enterprise and often between trading partners. An overwhelming number of initiatives and proposals are underway to provide solutions for process specification and communication. However, the focus is often on defining APIs and interfaces rather than the semantics of the underly...

Business process management (BPM) is an approach which empowers companies to react flexibly to new market situations. The main goal of BPM is to improve efficiency and effectiveness of value-adding business processes. The changes caused by globalization do not only concern organization, technologies and processes, but also people. Employee competencies can be crucial competitive advantages. The...

Compliance management tackles issues related to both modelling and enforcement of business constraints in enterprises. In the context of business process management, we propose and describe the use of constraint satisfaction problems as a formal mean for representing these business constraints. We propose a multi-level constraint satisfaction approach to handle different levels of abstraction i...

As part of the INTEROP NoE first phase work, interoperability requirements and existing facilities on the area of Business Process Management were studied. This paper summarizes the contributions and discusses current research trends. Business Process Management is seen as a set of continuous processes in an enterprise related to the strategic decisions, production and delivery workflows, IT su...

This paper presents an overview of WADE (Workflows and Agents Development Environment), an open-source platform for agentbased BPM (Business Process Management) that has been adopted in Telecom Italia for mission-critical systems since the early 2000s. First, we sketch the main features of WADE and outline its internal architecture. Then, we describe WANTS (Workflows and AgeNTS), an industrial ...

Purpose – Maturity models are a prospering approach to improving a company’s processes and business process management (BPM) capabilities. In fact, the number of corresponding maturity models is such high that practitioners and scholars run the risk of losing track. We therefore provide a systematic in-depth review of BPM maturity models. Design/methodology/approach – The paper follows the acce...

Reducing complexity in Information Systems is a main concern in both research and industry. One strategy for reducing complexity is separation of concerns. This strategy advocates separating various concerns, like security and privacy, from the main concern. It results in less complex, easily maintainable, and more reusable Information Systems. Separation of concerns is addressed through the As...

The application of semantic technologies promises boosting business process management, because semantic integration of business and IT is achieved. To enable the vision of semantic business process management, business experts must be able to annotate business process models semantically. In this paper we show how we extended the professional business process modelling tool ARIS to allow annot...