Purpose: The purpose of this paper was to validate a model for using the entrepreneurial ecosystem in e-banking. Method: This study was a cross-sectional survey in terms of method and time of data collection. The statistical population included managers and experts of the country's electronic banking system. The sample size was 384 people and sampling was done by simple random method. Structur...

Combating with immense competition now a day‟s banks are focusing upon customer satisfaction rather than merely rendering their services in the Indian banking industry. Due to the tough competition in banking sector, paradigm changes are seen in this sector. Various innovations are witnessed in this field, because banking sector is adopting innovative ways to improve their services & to win the...

Islamic banking in Indonesia has existed for a long time, namely within the 1980s whilst several activists performed research on economics who recommended banking, even working towards it limited scale, together with through Bait at-Tamwil Salman, Bandung. Extra intensive efforts had been made 1990s, which culminated IV countrywide Deliberation of Indonesian Ulema Council (MUI) Jakarta, 22-25 A...

Information technology is considered as the key driver for the changes taking place around the world. Internet banking (IB) is the latest and most innovative service offered JIBC April 2010, Vol. 15, No.1 2 by the banks. The transformation from the traditional banking to e-banking has been a 'leap' change. The evolution of e-banking started from the use of Automatic Teller Machines (ATMs) and t...

This study aims to analyze the impact of macroeconomic shocks, such as economic growth, inflation and rupiah exchange rate on Islamic banking efficiency. uses two-stage least squares (TSLS) method, which is a method with two endogenous variables, namely non-performing financing (NPF) ratio representation quality operating expense income (BOPO) So that TSLS purify these variables against stochas...

Innovations in electronic banking in Iran have led to the development in capacities such as payment instruments and transactions by cards, which are known as electronic payment equipment in the Iranian banking network. Financial supervision is required to be increasingly based on reporting and regulatory processes to efficiently and proactively monitor risk and compliance at banks and financial...

E-banking (electronic banking) is the modified business banking toward E-business (electronic business) banking that actually uses the electronic communication channels such as internet, phones, cell phones and the like. By using this method, the demands of customers such as time independent and high flexible actions are satisfied. In this process, marketing is so important because guiding cust...

this research aimed at   applying servqual model to examine the relationship between mobile banking services and customer satisfaction. while the previous researchers had already examined the effect of qualities services on banking customer satisfaction, no previous study was done on mobile banking. thus, the current paper attempted to fill the gap in the literature by applying servqual model t...

The goal of the study is to analyze factors of website quality that could influence e-banking customer satisfaction in the Chinese commercial banking industry. Moreover, the paper also tries to explain the relationship between website quality and customer satisfaction, and to find some major variables for keeping high level e-banking customer satisfaction. The data demonstrated that website qua...