Background and Objectives: Effective communication between managers and staff is a prerequisite to organization success. Cultural competence is key to effective communication. The aim of this study was to survey cultural competence in managers of selected hospitals.   Methods: Twenty teaching hospital managers and four private hospital managers of senior level participated in the study. Data ...

abstract: background: when organization managed by experienced, competent and well performed managers, the organization will be succeeded in achieving their goals and it will be more effective. objective: this study was designed with the purpose of determining the relationship between managers competency and hospital efficiency in teaching hospital of tehran university of medical sciences durin...

introduction: one of the managers' main concerns in maintaining and preserving human resources is developing job satisfaction. job satisfaction enhances the staff's productivity and efficiency. in this study, staff's job satisfaction in one of the largest training hospitals was investigated. methods and materials: it was a cross – sectional study in which 142 people working in different wards w...

conclusions in this study, some characteristics that had a positive impact on the success of a manager in a hospital surge situation were identified. these characteristics ought to be taken into account when appointing hospital administrators and designing training programs for hospital administrators with the aim of being better prepared to face disasters. background hospital administrators pl...

background sufficient evidence is lacking about patient safety culture in iran. it is only by focusing on the culture of safety within healthcare and treatment institutes that improvements may be made in patient care services. conclusions given that “staffing” was the lowest rated element in patient safety culture, improving this element could help to increase patient safety culture in hospital...

abstract background and purpose: ethical climate is hinged upon organizational culture, rules, and policies; nurses’ perception of this concept varies according to the ward they are working on and the new rules of the treatment system. this can exert adverse impact on their care method and performance. thus, this study aimed to determine nurses’ perceptions of the ethical climate governing the ...

introduction: implementation of hospital information system (his) depends on the complete organizational change in which most effective factors need to be considered. since the most important factor is human resources, training, survey, information and acceptance of the staff toward the his are also essential issues. we investigated the implementation of his in imam khomeini hospital. methods: ...

background and objectives: patient readmission is an important criterion in performance evaluation of healthcare settings. identifying the causes of the readmissions would help the policymakers in designing strategies for efficient management of health facilities. this stud aimed to explore factors contributing to readmission by sampling from an iranian hospital. methods: clinical records of 38...

background patients’ escape from hospital imposes a significant cost to patients as well as the health system. besides, for these patients, exposure to adverse events (such as suicide, self-harm, violence and harm to hospital reputation) are more likely to occur compared to others. the present study aimed to determine the characteristics of the absconding patients in a general hospital through ...

conclusions as the majority of the staff had average level of job satisfaction and emotional intelligence and others were lower than average, it seems necessary for authorities to explore the reasons for job dissatisfaction to prevent job burnout, depression and developing a sense of helplessness in the staff. it is also recommended to hold educational workshops for the staff especially who are...