The airline industry is notably one of the success stories with respect to the use of optimization based methods and tools in planning. Both in planning of the assignment of available aircraft to flights and in crew scheduling, these methods play a

This paper offers a discussion of the types of heterogeneity that can occur among processes that share information. The author attempts to establish areas of similarity and difference between the airline, financial and manufacturing industries and the health-care industry. Ways by which information can be shared are discussed, given this heterogeneity, and some recommendations for system design...

a Universidad Anáhuac México Norte, School of Business and Economics, Av. Universidad Anahuac No. 46, Col. Lomas Anáhuac, Huixquilucan, 52786 State of Mexico, Mexico b Universidad Nacional Autónoma de México (UNAM), Institute of Engineering, Mechanical Engineering, Torre de Ingenieria Piso 2 ala Norte, Ciudad Universitaria, 04510 Mexico City, Mexico c Delft University of Technology (TUDELFT), D...

This paper provides new evidence on the impact of market concentration on airlines’ nonlinear pricing strategies. Under a second-degree price discrimination setup, where firms compete via a collection of quality and price pairs, we derive testable implications about the effect of market structure on a firm’s relative price schedule. We then test these predictions using a unique dataset of airli...

Changing business practices, customers needs, and market dynamics have driven many organizations to implement interorganizational systems (IOSs). IOSs have been successfully implemented in the banking, cotton, airline, and consumer-goods industries, and recently attention has turned to the health care industry. This article describes an exploratory study of health care IOS implementations based...

2015 2 Acknowledgements I am grateful for the continuous support and guidance of my advisor, Jimmy Roberts. I would also like to thank Professors Michelle Connolly and Tracy Falba for their helpful feedback and revisions as my honors seminar instructors. Finally, I would like to acknowledge my classmates in my honors seminar for their valuable comments during class presentations. Abstract In an...

Deregulation, privatization and shifting demand patterns in the airline industry, combined with the emergence of low-cost airlines and rising fuel prices have increased the competitive pressure on legacy airlines. Since alliances do not deliver sufficient benefits to counterbalance these trends, many airlines have engaged in mergers to seek for additional cost and revenue synergies. An extent b...

The airport industry is changing. Once understood as stand-alone public infrastructures, many modern airports now operate within privatized multi-airport systems and contend with previously unknown competitive pressures. As a result, many of the same airports which once enjoyed natural monopolies and government protections must now compete with secondary facilities both for airline patronage an...

The airline industry is undergoing a very difficult time and many companies are in search of service segmentation strategies that will satisfy different target market segments. This study attempts to identify the service dimensions that matter most to current airline passengers. The research measures and compares differences in passengers’ expectations of the desired airline service quality in ...