Policy-based management is based on defining a set of global rules, according to which a network or distributed system must operate. In the last few years, policy-based management has begun to emerge as the dominant paradigm for developing network and systems management functions, primarily, since it can reduce complexity in management applications. Although attempts are underway to standardize...

human resource plays a key role in a society and also for all kind of organization, therefore offering a reasonable and intelligent way for selection of a suitable and essential career. artificial intelligence (ai) is used today in science, engineering, business, manufacturing, management and many other fields. expert systems as a branch of ai have attracted the at-tention of mostly large and...

This short paper illustrates our approach to e-learning. We first consider the current challenges presented by e-learning (and the limitations of the traditional e-learning systems in fulfilling these needs). In the second section we describe our vision on how elearning systems could be designed in the future (we identify the features that e-learning systems should support). Finally we analyse ...

Inspired by the proposition that “Enterprise IS configurations chosen by the organisations will encode institutionalised principles into these systems” (Gosain, 2004, p. 169), this study seeks to draw attention to potential sources of misalignment between knowledge management (KM) software and the implementing organisation from an institutional theory perspective. Using a case of a global consu...

We will neglect so called quasi-problems of knowledge management, such as: group knowledge, organizational memory or organizational learning. The thing that is not a quasi-problem, but is not considered at all is the question: How much influence does the group/organization have on expert/decision makers learning? This question could be also examined using knowledge-based system, similarly as Ko...

This paper investigates the decisions and factors affecting the implementation of a corporate portal to support knowledge management processes in a global IT-Management consultancy firm. Employing a conceptual framework based on Activity Theory, this study offers some new insights into the implementation of a portal with due consideration of the case organisation’s global operational context wh...

Knowledge Management is a field of increasing popularity, within both the academic arena and the business community. However, although there is an abundance of advice on how to develop and manipulate knowledge-based systems (particularly through the medium of web sites), there is still confusion within the Knowledge Management community of what actually constitutes knowledge (this often manifes...

This paper examines experience and knowledge, experience management and knowledge management, and their interrelationships. It also proposes process perspectives for both experience management and knowledge management, which integrate experience processing and corresponding management, knowledge processing and corresponding management respectively. The proposed approach will facilitate research...