This empirical study examines the relationship between total quality management (TQM) and innovation performance and compares the nature of this relationship against quality performance. The empirical data were obtained from a survey of 194 managers in Australian industry encompassing both manufacturing and non-manufacturing sectors. The structural equation modeling technique was used to examin...

Are large organizations faster or slower than small organizations at learning to implement a new system or innovation after officially adopting it? We find that, among hospitals implementing total quality management (TQM), large organizations have less desire to learn but, ironically, have more ability to learn. As a result, those few large organizations that do possess a strong motivation to l...

since about four years ago, total quality management (tqm) has been informally introduced into our integrated healthcare and medical education system. with the aim of getting feedback/ learning from the experiences of the universities/schools of medical sciences in setting the ground for tqm implementation, an assessment was done. the survey results show that out of 31 universities/ schools of ...

During the last two decades, quality had become a very important issue in many large organisations for both industrial and service sectors. They regard quality as a formidable weapon in addressing business competition and challenges both from local and global competitors. At present, small and medium enterprises (SMEs) had also joint the bandwagon in their effort to improve their products and s...

this paper presents a descriptive study which examines the co-alignment between total quality management (tqm) and technology/research and development (r&d;) management in predicting organizational performance in terms of quality and innovation. this study improves our understanding of the relationship between tqm and innovation based on the following two major issues. first, this study contrib...

One of the important elements that have been playing a significant role in today’s global business operations is culture. An important dimension of cultural analysis has been added to its discussion of transferability of JIT/TQM to other countries ever since the Japanese management techniques, JIT and TQM, became popular throughout the world. This paper reviews the transferability of these popu...

Total Quality Management (TQM) is defined as the management approach of the organization aimed at long-term success through client satisfaction, and which benefits all members of the organization and society (ISO 8402; International Organization for Standardization, 1994a). The objective of the study was to evaluate management methods applied to improve working conditions in Polish enterprises ...

Abstract Manufacturing companies must find competitive methods to produce products cheaper, faster and better to continuously satisfy their customers and acquire organizational success. For continuous improvement to be more successful, hybrid programs such as integrated TQM and JIT approaches give better results. As the existing TQM and JIT integrated approaches in literatures are not analogous...