During the last two decades, quality had become a very important issue in many large organisations for both industrial and service sectors. They regard quality as a formidable weapon in addressing business competition and challenges both from local and global competitors. At present, small and medium enterprises (SMEs) had also joint the bandwagon in their effort to improve their products and s...

this paper presents a descriptive study which examines the co-alignment between total quality management (tqm) and technology/research and development (r&d;) management in predicting organizational performance in terms of quality and innovation. this study improves our understanding of the relationship between tqm and innovation based on the following two major issues. first, this study contrib...

One of the important elements that have been playing a significant role in today’s global business operations is culture. An important dimension of cultural analysis has been added to its discussion of transferability of JIT/TQM to other countries ever since the Japanese management techniques, JIT and TQM, became popular throughout the world. This paper reviews the transferability of these popu...

Total Quality Management (TQM) is defined as the management approach of the organization aimed at long-term success through client satisfaction, and which benefits all members of the organization and society (ISO 8402; International Organization for Standardization, 1994a). The objective of the study was to evaluate management methods applied to improve working conditions in Polish enterprises ...

Abstract Manufacturing companies must find competitive methods to produce products cheaper, faster and better to continuously satisfy their customers and acquire organizational success. For continuous improvement to be more successful, hybrid programs such as integrated TQM and JIT approaches give better results. As the existing TQM and JIT integrated approaches in literatures are not analogous...

An increasing number of Taiwanese universities are improving operational performance through innovation and total quality management (TQM). In addition, the National Quality Award (NQA), which is based on TQM, is now used to evaluate quality performance in various industries in Taiwan. Thus, several models for performance measurement have been proposed in recent years. However, these models do ...

This study aims to determine whether there is influence between the Principal’s Participatory Leadership and School’s culture on Implementation of Total Quality Management (TQM) at SMK Negeri 1 Prabumulih. The population this were 100 teachers Prabumulih State Vocational School sample taken using Slovin formula was 80 teachers. research uses quantitative with correlation descriptive methods, wh...

Nowadays, the quality of products has become one of the critical subjects in organizations to satisfy customers and gaining profit. In this respect, Total Quality Management (TQM) is recognized as one of the popular and effective systems in organizations. Although advantages of TQM are enormous, its implementation is justified only when it has a meaningful and considerable impact on financial p...