The objective of this study was to apply a technique called preference mapping to the context of aesthetic website evaluation. Preference mapping is a method in which evaluators and stimuli are simultaneously represented in the same multidimensional space. User segmentations and drivers of preference can easily be identified. We argue that this technique is particularly suited for website desig...

cs4fn is an international campaign to stimulate the interest of young people in computer science. It consists of a website, print magazine and live shows. In this paper, we provide an overview of the early progress of the project. We discuss its aims including the core message we are intending to convey and our approach to evaluation. We then discuss both quantitative and qualitative evaluation...

Background and Aim: A hospital website is an appropriate system for exchanging information and connecting patients, hospitals and medical staff. The purpose of this study was to identify and classify desirable web-based services in websites of Iran's hospitals based on Kano’s Customer Satisfaction Model. Materials and Methods: This was a survey study. The statistical population of the study co...

Using the heuristic evaluation method, this research comprehensively investigated the usability of the website of the University of Jordan, the largest and oldest university in Jordan. The evaluators considered in their investigation the most frequently visited pages on the university’s website from the viewpoint of 237 students. The evaluators were also asked to visit all pages on the website ...

Most studies dedicated to e-commerce website evaluation and use are based on two assumptions. One is that a target customer usually spends at least a few minutes no matter he/she likes the website or not. The other assumption is that good website features usually elicit positive cognitive evaluations and shopping experience. However, the assumptions do not necessarily always represent the reali...

Nowadays, the growth of e-commerce industry is at peak level. To compete with other e-commerce firms and for enhancing the quality of a commercial website, design and evaluation measures have been becoming the key elements. To improve the services of websites both in terms of quality and usefulness, one needs measurement and models that quantify various attributes of websites. After designing a...

This paper investigates how webmasters in first prize winning companies of web awards explain website quality. In order to gain insights into website quality descriptions, we held qualitative interviews with webmasters in eight Norwegian companies. The outcome is grounded theory models of how webmasters representing four ideal types of websites explain website quality. By using the left side of...

This paper presents an approach based on the adoption of a distributed cognition framework and a non parametric multicriteria evaluation methodology (DEA) designed specifically to compare e-commerce websites from the consumer/user viewpoint. In particular, the framework considers a website relative efficiency as a measure of its quality and usability. A website is modelled as a black box capabl...

The objectives of this paper are to identify and analyse the extent to which the site is fulfilling all the user’s requirements and needs. The related works comprise the history of interactive design and the benefits of user-centered development, which is the methodology followed in this survey. Moreover, there is a brief comparison between Waterfall and User-centered methodology in terms of ad...