In this work we propose a methodology named QUEM (Quantitative Usability Evaluation Model) for quantitative usability evaluation of e-commerce websites. Many e-commerce websites lack user friendliness. The main factor that prevents these firms to conduct usability testing is the high costs and the need for usability experts. In this work, ISO/IEC 9126-1:2001 quality model was selected as a basi...

To create more interest is usability awareness in website development, further benefits of usability need to be introduced and examined. This paper attempts to identify and measure a positive correlation between compliance with usability guidelines and the popularity of a website. Showing a significant correlation between usability and popularity would promote further investigations into the im...

Given the perception that employing usability evaluation method is expensive and timeconsuming, industries are sceptical to integrate usability throughout the product development lifecycle. A Cost-Benefit Analysis is claimed to be the most feasible approach to calculate the cost incurred in any employed usability technique, and the estimated return on investment (ROI) and benefits gained in the...

Salah satu kemajuan yang dirasakan pada era globalisasi adalah timbulnya mobile website marketplace digunakan oleh konsumen untuk memudahkan dalam berbelanja. Banyak martketplace bersaing mendapatkan perhatian dari konsumen. Marketplace muncul semakin massif saat ini tidak jarang membuat para bingung memilih akan digunakan. Disamping itu masih terdapat beberapa error timbul disebabkan mengerti ...

In this paper, we elaborate and reflect on usability evaluations and the applicability of results for other projects. Usability evaluations are based on different user’s experiences and assessments on how well the buildings perform. Evaluations are based on different methods and aspects, depending on objective, purpose, focus, competence and resources. Usability is defined as “the extent, to wh...