1 Department of Computer Science and Information Engineering, St. John’s University, No. 499, Section 4, Tam King Road, Tamsui District, New Taipei City 25135, Taiwan 2 Graduate Institute of Computer and Communication Engineering, National Taipei University of Technology, No. 1, Section 3, Chung Hsiao East Road, Taipei 10608, Taiwan 3 Department of Electrical Engineering, St. John’s University,...

This paper reports on a survey of Singapore companies’ intention to adopt negotiation support systems (NSS). Data collected were tested based on two theoretical models, the theory of planned behavior (TPB) and the technology acceptance model (TAM). Preliminary findings showed that TPB provides a better prediction of intention to adopt NSS than TAM does, with subjective norm and perceived behavi...

This paper outlines the efforts to introduce a proven GSS into two similar organizational contexts over a oneyear period. The installations, and subsequent technology transitions took place aboard two different US Navy ships. Using the principles of action research, the project began with interventions based on the Technology Transition Model (TTM). The goal of the interventions was to engender...

Purpose – The purpose of this paper is to investigate the behavioral intentions of business-tobusiness (B2B) sales managers to use mobile customer relationship management (CRM) systems in the course of their day-to-day activities. Design/methodology/approach – An extended Technology Acceptance Model (TAM) of mobile CRM system adoption is developed and tested with data from 105 international sal...

Instant messaging (IM) is an important form of synchronous electronic communications that has become extremely popular among teens and young adults. The communication offers unique advantages over email and other forms of communication but has not gained widespread support among corporate users. This study reviews instant messaging and its use and attempts to determine factors which influence i...

Purpose – The recent advances in the technology of electronic banking have helped develop new ways of handling banking affairs, especially through online banking. Moreover, the rapid development of the internet has stimulated the banking sector towards encouraging customers to make their transactions online. The purpose of this paper is to introduce an extended technology acceptance model (TAM)...

The Technology Acceptance Model, popularly known as the TAM, has been widely used in the information systems literature to explain individual adoption of information technology. In the late 1990’s, and the early part of this century, a number of studies either extended the model by identifying antecedents to technology acceptance or have replicated and validated the model. An aspect that has ca...

This study examines social network influences on the individual technology acceptance. Since it is believed that individuals’ trust, opinions and behavior are influenced by their network, an analysis of that network may help to provide some explanations on technology acceptance. However, since social network characteristics are group-level characteristics and the technology acceptance model (TA...

With the continued implementation of a wide range of technologies both by individuals and within organizations, user acceptance remains a significant area of study. The question of why people decide to accept or reject a particular technology continues to be an important issue. Numerous models have been developed and applied to a broad scope of technologies. One of the most influential and ofte...