Strategic planning is now a ubiquitous practice in U.S. governments and nonprofi t organizations. Th e practice has become widespread for many reasons, but the chief one is the evidence that strategic planning typically “works,” and often works extremely well. Improvements in strategic planning practice are likely to come as it is seen and researched in its full richness as a practice, or set o...

Collective knowledge, consisting of tacit group-embedded knowledge, is a key element of organizational capabilities. This study undertakes a multiple-case study of the transfer of collective knowledge, guided by a set of tentative constructs and propositions derived from organizational learning theory. By focusing on the group-embeddedness dimension of collective knowledge, we direct our attent...

Continual advances in information technology (IT) have opened new business opportunities in global marketplaces. As a result, many businesses have turned to CRM to gain greater insights into their customers and apply this knowledge toward forging long-term relationships with them. This study examines the relationships of CRM practices (marketing and operational programs) with three antecedent e...

Background: Study habits and skills are very important particularly in medical school which is characterized by heavy workload, heavy time commitments, and high stakes assessments. Students’ approach to learning, which includes study habits, has an important impact on both the excellence of the learning and their academic success. The aim of this study was to evaluate the study habits of Shiraz...

In a model of incomplete, heterogeneous information, with externalities and strategic interactions, we analyze the possibility of adaptive learning to act as coordination device. We build on the framework introduced by Angeletos and Pavan (2007) and extend it to a dynamic setting where agents need to learn to coordinate. We analyze conditions under which learning obtains, and show that adaptive...

This paper elaborates on the importance of a strategic foundation when digital learning or knowledge management (KM) solutions are planned and developed. It looks at some key issues of e-Learning and knowledge management (KM) through discussing the various stages (technologies) and potential benefits of eLearning; the state of the e-Learning industry; the concept and hierarchy (components) of K...

This paper considers aspects of strategic knowledge in design and some implications for designing in collaborative environments. Two key questions underline the concerns. First, how can strategic knowledge for collaborative design be taught and second, what kind of computer-based collaborative designing might best support the learning of strategic knowledge? We argue that the support of learnin...

An increasing number of international students, whose teaching and learning practices are very different from that of the UK, is studying in the U.K. This study poses the question of whether Communicative Language Teaching (CLT) is the most optimum language teaching approach in today’s multicultural society regardless of cultural differences. The Japanese teaching method (Japanisation) was pres...