customer service level is of prime importance in today competitive world and has various dimensions with delivery quality being one of the most important ones. delivery quality has several parameters such as deliver time window options, time window size, etc. in this paper we focus on one of these parameters, namely time window setting. it has a direct impact upon customer satisfaction and busi...

background and purpose: clinical knowledge management (ckm) is considered as a dominant approach for information management and expansion of knowledge in clinical settings. health care executives have recently begun to focus on ckm. therefore, identification of challenges against proper ckm planning is of paramount importance. the aim of this study was to explore challenges in clinical knowledg...

the degradation of crude oil under a no-control and dispersant-control setting was evaluated using loss of biological activity test, microbial population growth and measurements of optical transmittance of test media. comparison of the toxicity of crude oil under the no-control setting to crude oil-dispersant mixture revealed that the mixture was about 2 times more toxic than the crude oil unde...

background: hiv/aids control are one of the most important goals of the health systems. the aim of this study was to determine how hiv/aids control was initiated among policy makers' agenda setting in iran.   methods: a qualitative research (semi-structured interview) was conducted using kingdon's framework (problem, policy and politics streams, and policy windows and policy entrepreneurs) to a...

the topic of how cost-effectiveness information informs priority setting in healthcare remains important to both policy and practice. this commentary considers the study carried out by eckard and colleagues in sweden. in it we distinguish between the conditions at national and local levels and put forward some recommendations for research into local priority setting in particular.

the concept of place and the necessity of understanding the plan and thus the reality of architecture has always been an important issue for architects. the mental and psychological effects of architectural frames on human beings have been considered from the early shelters to today΄s modern structure. since the human behavior is performed in defined spaces, it is necessary to design the physic...

Background: HIV/AIDS control are one of the most important goals of the health systems. The aim of this study was to determine how HIV/AIDS control was initiated among policy makers’ agenda setting in Iran.   Methods: A qualitative research (semi-structured interview) was conducted using Kingdon’s framework (problem, policy and politics streams, and policy windows and policy...

At the time of diagnosis, around 20% of patients with pancreatic cancer present at a resectable stage, 50% have metastatic disease and 30% have locally advanced tumour, non-metastatic but unresectable because of superior mesenteric artery or coeliac encasement. Despite advances in chemoradiotherapy and improved systemic chemotherapeutic agents, patients with locally advanced pancreatic cancer s...

OBJECTIVE The objective of this study was to establish the effectiveness of interventions to reduce frequent emergency department (ED) use among a general adult high ED-use population. METHODS Systematic review of the literature from 1950-January 2015. Studies were included if they: had a control group (controlled trials or comparative cohort studies), were set in an ED or acute care facility...

OBJECTIVE To explore evidence on the links between patient experience and clinical safety and effectiveness outcomes. DESIGN Systematic review. SETTING A wide range of settings within primary and secondary care including hospitals and primary care centres. PARTICIPANTS A wide range of demographic groups and age groups. PRIMARY AND SECONDARY OUTCOME MEASURES A broad range of patient safe...