The B-POS (Bluetooth Point of Sale) is the prototype of a secure, mobile macropayment system. Since heterogeneous wireless network technologies such as PANs, LANs, and WANs have wellknown security weaknesses, it is mandatory to enforce security services, such as authentication, confidentiality, integrity, and non-repudiation. This article describes a Java-based macropayment system prototype fea...

This study, by using various dimensions of customer satisfaction, investigates and compares the level of customer satisfaction between two leading telecom companies of Bangladesh, Grameen Phone Ltd (GP) and Robi. To collect the primary data, a structured questionnaire was designed and administered on 400 samples comprising of the existing subscribers of both the companies. Results show that in ...

Social networking services have been playing an important role of communicating with customers. Particularly, firms seek to deploy Twitter for the benefit of their business because it has rapidly become an information vehicle for consumers who are disseminating information on products and services. Thus, this study examines how information shared by firms is diffused and what the important fact...

In 2014, the coalition government’s Transforming Rehabilitation reforms led to the wholesale restructuring of probation services in England and Wales. As part of this reconfiguration of probation services, more than half of the employees of public sector Probation Trusts were transferred to 21 new Community Rehabilitation Companies (CRCs) set up to manage mediumand low-risk offenders and destin...

Tax has been recognized as one of the main sources of governments’ income. Goods and Services Tax (GST) is an example of tax that contributes to the governments’ income.  is tax has been implemented in many countries such as Canada, Australia and New Zealand. GST is a tax imposed on the sale of goods and services. In recent years, this issue on GST has been raised by the Malaysian Government a...

This paper presents a market-enabling framework where users, content providers and network operators can interact in the seamless, transparent sale and delivery of a wide range of services. The framework allows for dynamic creation, configuration and delivery of services with quality assurance, via automated management of Service Level Agreements (SLAs). We propose an approach relying on a syst...

Electronic Commerce (EC) has been an important application of information and communication technology since several years. But, it has been the emergence of the world-wide available Internet and its several services which makes EC the real killer application of our days [Pyle96]. In its most general definition, EC comprises all selling and buying activities on the Internet. According to a stud...