Purpose For many retailers organic growth through the opening of new stores is a crucial cornerstone of the business model. The purpose of this study is to explore the store opening process conducted by retail companies. The research questions cover (1) the role and organisation of the establishment function in charge of the process, (2) the activities and functions involved in the process, and...

Purpose: The aim of this paper is to investigate (1) the link between store managers’ evaluation of how customers assess a shopping centre and their own evaluation of the centre and, based on that, (2) the relevance of store managers in reflecting upon and informing the management and marketing practices of the local shopping centre management. Methodology: A conceptual model is developed based...

summary This study provides a model-based approach for implementing retail category management with a focus on markup decisions. We develop a reduced form Bayesian econometric model that captures price and sales variation for a retail chain. Based on this model, we derive the optimal retail markups on individual brands within a product category by maximizing the total category profit over a fin...

Understanding the customers’ needs is becoming more and more important in retail as it may provide valuable information that can be used to improve customer’s shopping experience and product sales. Knowing about customers’ behaviour within the store can provide information for improving customer relationship management and including real-time capabilities. This paper presents an experimental sy...

We empirically examine the trade-off between the benefits of buying online and the benefits of buying in a local retail store. How does a consumer’s physical location shape the relative benefits of buying from the online world? We explore this problem using data from Amazon on the top selling books for 1497 unique locations in the US for 10 months ending in January 2006. In particular, we exami...

OBJECTIVES The retail environment provides important opportunities for tobacco industry communication with current, former, and potential smokers. This study documented the extent of tobacco promotions at the retail point-of-sale and examined associations between the extent of tobacco promotions and relevant city and store characteristics. METHODS In each of 20 Ontario cities, 24 establishmen...

BACKGROUND Lebanon has alarmingly high rates of tobacco use. The objective of this study is to examine the density of tobacco retail outlets and distance to schools as well as to survey retail pricing in a large district of Beirut, Lebanon. FINDINGS We observed 100 tobacco retail outlets and collected data using iPad® technology. Store locations were recorded with Global Positioning System co...

The retail industry collects huge amounts of data on sales, customer buying history, goods transportation, consumption, and service. With increased availability and ease of use of modern computing technology and e-commerce, the availability and popularity of such businesses has grown rapidly. Many retail stores have websites where customers can make online purchases. These factors have resulted...

Changes to the regulation of alcoholic beverage sales have occurred in more than a dozen states over the past three decades. These changes potentially alter the retail structure of the alcoholic beverage package store sector by introducing competition from grocery and bigbox stores and increasing costs. This paper reports the findings of a spatial econometric model of changes to alcoholic bever...

Th e aim of this paper is to analyse Croatian adolescents’ clothing buying motives and their retail store selection criteria. Th e paper examined their preferences, attitudes and behaviours when buying clothes whether adolescents with diff erent primary clothing motives would have similar or diff erent store selection criteria. Also, the paper determined how today’s adolescents spend money on c...