banking and financial services are important parts of the service industry. quality of service in the banking industry has a close relationship with customer satisfaction service system. banks could create competitive advantage by increasing customer satisfaction and reduce costs in today's competitive environment. this paper presents a decision-making model to obtain optimum tasks assigne...

Since, software has laid its impact on every field of operation, development of customer satisfied software is the prime hour of the day. In view of the fact that, defect is one of the major contributing factor to retain customer satisfaction. Production of software which is defect free is all the time the main objective of any software organization. However, accomplishment of the same is only ...

UNLABELLED Coalitions of multinational food and drink businesses have pledged to reformulate their products and to market them responsibly. Largely business-led and self-regulated, the integrity of these voluntary initiatives has been questioned. The Public Health Responsibility Deal in England is an example of a voluntary initiative that is government-led. Does this approach provide evidence t...

This article reviews current industry practices and regulatory expectations for the aseptic processing of sterile drugs. It provides comparisons and outlines points of tension between curent manufacturing technology and capabilities with regulatory “requirements” for this important activity. n 1988, the Parenteral Drug Association (PDA) published a position paper on aseptic processing in respon...