e-learning leads to evolutions in the way of designing a course. Diffused through the web, the course content cannot be the direct transcription of a face to face course content. A course can be seen as an organization in which different actors are involved. These actors produce documents, information and knowledge that they often share. We present in this paper an ontology-based document-drive...

Purpose – The purpose of this paper is to present the MEMORAe project, the goal of which is to offer an alternative to the loss of competencies and knowledge in an organization. Design/methodology/approach – Within the project MEMORAe, interest was focused on the capitalization of knowledge and competencies in the context of an organization. The E-MEMORAe environment was developed based on the ...

Organizations subsist on communication and coordination. An organization’s ability to remember and learn from its past, in other words, its ability to use its “organizational memory” has been around for centuries as a means of learning, exchanging and accumulating knowledge to help the organization realize its objectives. Organizational memories are generated and used in communities of practice...

in the domain of computer technologies, our understanding of knowledge is somewhat more elusive. Data and information can be exactly the same thing, since their distinction lies in the context to which they are applied. One person's data could be another person's information. Although data often refers to the raw codification of facts, usually useful to few, it could be information for someone ...

Business process management has become an area of increasing interest in the last years. However, the acquisition of the information about business processes itself becomes a complex task since this information is spread over different people, quite often is inconsistent, and often is only available implicitly in the minds of the people involved in the processes. Within this paper we describe o...

INtrODUctION In order to manage knowledge and operate successfully in today's information-intensive business environments, various organizational forms have emerged (e. The form that an organization takes has consequences for communication and dissemination of information, and thereby the ability to engage in organizational learning. Some of these forms compress knowledge at the root level of t...

Software development is no longer a homogeneous field. Software is being developed for an increasingly diverse set of applications and user populations, each with different characteristics and development constraints. As a consequence, researchers and practitioners have begun to realize the importance of identifying and understanding the characteristics and special development needs of applicat...

Purpose – The purpose of this paper is to provide the systematic analysis of an innovative, intergenerational knowledge transfer strategy in a knowledge-intensive organization. Design/methodology/approach – The case study method was adopted to study the intergenerational knowledge transfer activities. A triangulated approach was employed in respect of the data collection, which included non-par...

Organizational Memory (OM) is regarded as an imperative implementation for organizations striving for innovation and competitive advantage. Yet, to date, there is no accepted and comprehensive methodology for developing OM. This study attempts to take a first step in this direction by concentrating on the evaluation of OM. We approach this challenge with ontology for the Organizational Memory (...

While the development of Organizational Memory (OM) has become common, the evaluation of these initiatives is yet a challenge. There are several reasons for this. On the one hand, there are various OM realizations possible. On the other hand, there is a lack of evaluation methodologies. We suggest the KnowledgeEco ontology-based methodology as an evaluation tool for OMs in organizations. Drawin...