Transformational leadership researchers have given little attention to teacher expectations that mediate between goals and actions. The most important of these expectations, teacher efficacy, refers to teacher beliefs that they will be able to bring about student learning. This study examined the mediating effects of teacher efficacy by comparing two models derived from Bandura’s socialcognitiv...

This study examines perceptions about trust among people engaged in community-institutional partnerships. Focus groups were conducted with community, health department, and academic representatives from the Centers for Disease Control and Prevention's Prevention Research Centers Program. When asked to describe expectations about working with partners, the main themes identified were skepticism,...

Organizations continually adapt to external organizational imperatives such as technology, population, knowledge and values. The increasing rate and intensity of these imperatives necessitates fhanges in services irrespective of the organization's formal intentions to change. It is suggested that organizational characteristics amenable to handling change do not occur randomly. Six organizationa...

Women remain under-represented in the leadership of corporate America. According to stereotype threat theory, this under-representation may persist because women are concerned about being stereotyped in business settings. Three studies investigated whether an entity (fixed), compared with an incremental (malleable), organizational lay theory is threatening for women evaluating a consulting comp...

Most previous enterprise systems (ES) studies focus on the ES implementation issues or critical success factors without taking into consideration that complex relationship of reciprocal causality between technology and human factors would cause the failure of ES to meet organizational expectations or deliverance of values promised. In this study, we try to understand the concept of social integ...

Can a firm accelerate its learning curve if knowledge about the production function is incomplete? This article identifies a production line specifically set up to create technological knowledge about its production function through scientific experimentation (formal learning) as opposed to learning by doing. The organizational structure of this line was very successful in creating technologica...

This paper examines the notion of organizational change around information technology. In doing so, I take a position that focuses on negotiations between actors, negotiations that are translated into technological form. IT artifacts are interpretatively flexible, but while recognizing this, one needs to direct attention to how IT artifacts stabilizes, how peoples ideas about the technology rea...

Although job design has long been a central topic in the academic literature on organizations, theoretical perspectives on job design are rooted primarily in organizational psychology, and have only recently begun to draw from sociological theory. Moreover, extant sociological perspectives have focused largely on cross-cultural differences in the perception of job characteristics and the effect...

The purpose of this study is to shed some light on the importance of emotional skills in current service related jobs. The empirical study investigates how these new job requirements are dispersed in the Romanian organizational framework and enable customers to raise their expectations of service deliveries. The research results suggest customers express service expectations in terms of emotion...

This article presents results elicited from studies conducted in relation to implementing a web-based information system throughout a large distributed organization. We demonstrate the kind of expectations and conditions for change that management face in relation to open-ended, configurable, and context specific web-based information systems like Lotus QuickPlace. Our synthesis from the empiri...