Strategic management is momentous for organizational success and competitive advantage in an increasingly turbulent business environment. Balanced scorecard (BSC) is a framework for evaluating strategic management performance which translates strategy into action via various sets of performance measurement indicators. The main objective of this research is to develop a new fuzzy group MultiCrit...

Decision support systems are of many kinds depending on the models and techniques employed in them. Multiple criteria decision making techniques constitute an important class of DSS with unique software requirements. This paper stresses the importance of interactive MCDM methods since these facilitate learning through all stages of the decision making process. We first describe some features of...

Technology is changing the way for human readers. An electronic book (eBook) is a digital form publication that changes reading ways. According to July 2010 statistics from the Ministry of the Interior, the population of Taiwan was 23,350,000. However, 33% of the population were over 65 years old. The usage of eBooks and the interface design are becoming more and more important subjects for the...

A multi-criteria decision making (MCDM) method, as its own name suggests, is for use in situations when more than one criterion must be considered. In this work, we will focus on the Analytic Hierarchy Process (AHP), one of the well-known and most widely used MCDM approaches. Despite the extensive application of this method in various fields of decision making, AHP has been combined within unce...

The TODIM is a valuable technique for solving classical MCDM problems in case of considering the decision maker’s psychological behavior. One main goal of this chapter is to introduce the measured functions-based hesitant fuzzy TODIM technique to deal with the behavioral MCDM problem under hesitant fuzzy environments. The main advantages of this technique are that (1) it can handle the MCDM pro...

In Multi-criteria Decision Making (MCDM) problems dealing with qualitative criteria and uncertain information the use of linguistic values is suitable for the experts in order to express their judgments. It is common that the group of experts involved in such problems have different degrees of knowledge about the criteria, so we propose a multi-granular linguistic framework such that each exper...

DS/AHP is a nascent method for multi-criteria decision making (MCDM), applied here to the ranking of sectors (industries). Moreover, the preference of each sector over different criteria is dependent on their expected ability to improve the development prospects of a UK region. Due to the large number of sectors considered in this case, the use of more traditional MCDM techniques such as AHP is...

The paper illustrates the application of three Multiple-Criteria Decision-Making (MCDM) methods to the problem of the selection of a new hub airport for a hypothetical European Union (EU) airline assumed to operate within the EU liberalised air transport market. The three MCDM methods used are SAW (Simple Additive Weighting), TOPSIS (Technique for Order Preference by Similarity to the Ideal Sol...

This paper offered a procedure for ranking the entrepreneurial and innovative indicators using Multi Criteria Decision Making (MCDM), taking into account three individual,organizational and cultural dimensions simultaneously in decision making procedure. Henceforward, by using the Meta synthesis framework, the form of group classification of indicators from afinding’s combination was suggested ...