Customer service is increasingly being recognized as a source of competitive advantage. Determining customer needs accurately, meeting and exceeding them in a consistent manner is the key to the effective customer service. Companies should adapt a strategic, proactive focus on customer service based on understanding logistics process and designing logistics system to meet their needs. This ...

Logistics has long been recognized as the main effective tool for generating competitive advantages in trading enterprises, and therefore there is an acute problem in finding strategic guidelines for improving logistics activities through the lens of organizational and economic support of logistic activity of a trading enterprise. The article compares the main reference models for the analysis ...

Facing serious energy-related constraints and environmental stress, the development of the green logistics industry is restricted by degrees of logistics energy utilization and carbon emissions. Considering different logistics spatial distributions, this paper uses the degree of regional logistics energy utilization and the spatial distribution of carbon emissions as two indicators of green log...

Chapter 1: China logistics market overview: 1.1 China Economy overview 1.2 A huge logistics market 1.3 China logistics market features 1.4 Regulatory constraints Chapter 2: Logistics infrastructure overview and analysis: 2.1 The development of China Internet network and telephone system 2.2 Transportation analysis: Highway and trucking service 2.3 Transportation analysis: Railroad industry 2.4 ...

Logistics, transportation and distribution engineering can be divided into internal or in-plant logistics and external manufacturing or distribution logistics. The Internal or in-plant logistics includes the material handling systems and storage systems and the external manufacturing or distribution logistics includes the transportation modes such as trains and trucks. Both must be integrated i...

Customer service is increasingly being recognized as a source of competitive advantage. Determining customer needs accurately, meeting and exceeding them in a consistent manner is the key to the effective customer service. Companies should adapt a strategic, proactive focus on customer service based on understanding logistics process and designing logistics system to meet their needs. This ...

The wide utilisation of information communication technology has significantly affected also a development of logistics services concepts. Consequently, research in the area of virtual companies including logistics services is developing. Presented visions are commandingly optimistic, even though sceptics are already gathering counter-arguments against those visions. As an important factor of s...

Nowadays, enterprises have to be good for society, take care of the environment, and achieve profit at same time. And closed-loop supply chain helps them being so. However, there is a lack bibliometric visualization research in area “Closed-Loop Supply Chain”. Thus, this aims present overview define current state scientific production regarding The review 807 publications from Scopus database (...

This paper focuses on the framework of personalized logistics service. Taking “provide it”, “find it” and “get it” as the guides, and based on X Party Material Flow(X-PMF), this paper formed the basic theoretical framework of Personalized Logistics Service (PLS), which includes the theories and methods of X-PMF virtual collector, information filter and logistics coordination system. Then the op...

In recent years, the growth of logistics enterprises is slowing down. On the one hand, it is the result of overall adjustment of the economic structure, on the other hand, it also shows that it is difficult to obtain sustainable development inon the current economic situation for logistics enterprises, all logistics enterprises are faced with a problem that how to transform and upgrade. This ar...