Library planning and management must change significantly if services are to survive and thrive in the future. Current issues and pressures present complex challenges for managers, including the difficulties of coping with the economic and electronic imperatives, and judging the pace of change. We need a strategic management framework to transform our visionary dreams into concrete actions. Thi...

creating joint-use libraries, backed to 100 years ago, unfortunately many countries have not yet began to build such libraries. regarding the increasing number of libraries, the most important issue for interaction between libraries as places of intellectual life and centers for activities is to create joint-use libraries and information places for the public. it is obvious that building such n...

The paper examines three Master’s programmes in digital libraries: Digital Library Learning (Oslo University College, Tallinn University, and University of Parma), Digital Library and Information Services, and Digital services – culture, information and communication (Swedish School of Library and Information Science). The author uses her direct experience of developing one of the programmes, c...

It is normal in some subject disciplines to publish volumes of edited papers in honour of a respected colleague, usually to mark a significant birthday or career change. The contributors to such Festschriften are usually made up of former colleagues or pupils of the person being honoured. This volume celebrates the work of Professor Peter Brophy, the founder of the Centre for Research in Librar...

The intranet has emerged as one of today’s most effective tools for knowledge management. This article reports on the extent to which three South African academic libraries, selected by means of the purposive sampling method, utilise the intranet as a knowledge management tool. Based on the literature, knowledge management and an intranet are briefly defined. The advantages of the intranet as a...

The purpose of this research is to examine the perceived importance and perceived experiences of library service quality for hospitality management students. Also, an effort was made to identify the strengths and weaknesses of library service quality based on their perception of library services. The researchers have used LibQUAL+®, a popular tool that libraries use to assess the perception of ...

The libraries at both Wichita State University and Butler Community College recently implemented new content management systems to create and manage library subject guides. These systems allow library staff to create online resources for instruction and library information quickly, and with no coding knowledge required. Both libraries chose a different option from many content management system...